Geek Squad is the first national 24-hour task force dedicated to solving the world (TM)s technology challenges. leggi di più
Started of as a well respected place-of-work, but has declined into nothing special....They've become the Walmart of electronics.
Quali sono alcune delle cose migliori della tuo team?
Agents are excited about repair and interacting with the Clients.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Not much. We are expected to be happy all the time to impress District/Regional staff, and manager's attempt micro-manage all aspects of our lives. Very cultlike.
Che cosa sta andando male e come può essere migliorato?
11-7:30 shifts, except Monday and Thursday. Manager has favorites and consistantly states that "she knows nothing about repair, but needs the position to build her resume".
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Agents are separated into two categories in-store, Counter Agents and Advanced Repair Agents. This creates a rift, when the expectation is for the CA to do quick repairs, but they are not compensated as a Repair Agent.
Che cosa deve fare il gruppo dirigente per migliorare?
Understand the Client's problem and assign the work to the Agent that knows how to resolve it. They also need to l;earn how to separate Geek Squad from sales. As of 2013-current (2021), the manager expect that when no Client's are present, an Agent assists on the sales floor, ignoring required work.
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