MetroPCS Communications – Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. leggi di più

Customer service - they need to stop outsourcing it. Every time I call them, their agents make the situation far worse than it was. now I paid for a phone I didn't get and they cut my prepaid service off early demanding a second payment for the device I never got! all I got from cs was lie after lie

Che cosa si deve cambiare affinché la cultura aziendale migliore?

It needs an overhaul from the corporate offices down!

Cosa ti piace di più del team di leadership?

They communicate with the team well

Che cosa deve fare il gruppo dirigente per migliorare?

Employee handling, communication, treatment.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

Cosa ti piace di più del team di leadership?

Owning the mile and positives attitudes

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