MetroPCS Communications – Change their verification to include methods to verify customers whose phones are completely destroyed. They insist of a 2-step verification process that involve using the destroyed phone. That is total insane. The current process makes it impossible to get customer support by phone or the website.

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. leggi di più

Change their verification to include methods to verify customers whose phones are completely destroyed. They insist of a 2-step verification process that involve using the destroyed phone. That is total insane. The current process makes it impossible to get customer support by phone or the website.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

It needs an overhaul from the corporate offices down!

Cosa ti piace di più del team di leadership?

They communicate with the team well

Che cosa deve fare il gruppo dirigente per migliorare?

Employee handling, communication, treatment.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

Cosa ti piace di più del team di leadership?

Owning the mile and positives attitudes

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