Tivo – customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. leggi di più

DIPENDENTE PARTECIPANTI: 21

Nominale Complessiva: 320

Amministratore delegato: Raghavendra Rau

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

Che cosa sta andando male e come può essere migliorato?

Our product has incremental innovation and a ton of stagnation.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

it's been good. hopefully gets even better.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

What can this brand most improve?

customer service response and follow up. ability to solve your problem

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

admin warehouse general work computer skills customer care

Rate your company

Tivo – customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

Read Reviews by Category

Browse All Companies