Upserve – Customer service, Functionality. Response time is horrible and they offer no solutions | Comparably
Comparably

Upserve – Customer service, Functionality. Response time is horrible and they offer no solutions

Upserve società ha sostenuto
"Upserve offers a smart management system for restaurant owners to track key facets of their business including sales, covers and more in real time." leggi di più
DIPENDENTE
PARTECIPANTI
10
Nominale
Complessiva
127
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Customer service, Functionality. Response time is horrible and they offer no solutions

Other Employee Reviews for Upserve

What can this brand most improve?

The customer service of this company is a complete joke.

What can this brand most improve?

Reaching Customer Service for long-term issues or product satisfaction / service issues is nearly impossible. They have a good "chat support" system set up for small "in the moment issues", but no reliable phone numbers or emails or channels for long term help.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Chaos, with a lack of leadership at all levels

What can this brand most improve?

A live person to actually answer the phone and help with onboarding would be nice.

What can this brand most improve?

Address complaints from your customers

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All (12 reviews)
Leadership (1 review)
Compensation (1 review)
Team (1 review)
Environment (1 review)
Outlook (1 review)

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