-17
eNPS Score
Q&A With Upserve Employees
Upserve employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Upserve
Address complaints from your customers
Customer service, Functionality. Response time is horrible and they offer no solutions
A live person to actually answer the phone and help with onboarding would be nice.
Chaos, with a lack of leadership at all levels
Reaching Customer Service for long-term issues or product satisfaction / service issues is nearly impossible. They have a good "chat support" system set up for small "in the moment issues", but no reliable phone numbers or emails or channels for long term help.
Q&A With Upserve Employees
IDX: 0 TOT: 3
How difficult is it to maintain a social life while in your job at Upserve?
Not difficult at all. Upserve’s “work life balance” so to speak is really great.
How's the vacation policy at Upserve?
Great - take the time you need. It's not just lip service. It is actively supported. Obviously, be reasonable and not abusive.
What's the office vibe like at Upserve?
Quiet in the engineering area.
Curious about what work's like at Upserve?
Anonymously Ask Upserve Employees Any Question
Should I work at Upserve?
33% of Upserve employees would encourage their friends to become coworkers, whereas 17% are neutral and 50% would not recommend working at Upserve to their friends.
| 33% | Promoters |
|---|---|
| 17% | Passive |
| 50% | Detractors |
