45
eNPS Score
Q&A With Heartland Employees
With locations throughout the country and more than 100 jobs open at any given time, Heartland is always looking to add bright, hardworking members to our team. We are a leading financial tech company focused on building relationships, creating innovative products and services that solve real-world business problems, and providing the highest value for our customers. Nearly 90 percent of our 4,000 employees rate Heartland a great place to work, citing our culture, compensation, and core values as reasons they love it here. We invite you to learn more about how you can help move our business forward while achieving your personal and professional goals at Heartland.
How employees describe working at Heartland
Heartland Payments is by far the worst company for so many reasons but mostly due to the high volume of unauthorized amd fraudulent payments and fees that are taken out of accounts several years AFTER businesses close. I hope that a class action lawsuit is placed against Heartland.
Even the simplest of payroll changes and requests are mishandled near 100% of the time. Even by team leads. Its maddening when I have a payroll service so I don't have to deal with it but I have to constantly monitor it to get things done correctly and fixed. A complete waste of time and effort.
Overall, I enjoyed working for the company and loved a lot of my coworkers. Made some amazing friends and networked.
We used to be Heartland. That meant something. The name stood for something. Global has taken it all away.
From the building to walking in the door everyone make you feel like family
Review from Customer Support Dept
What it's like to work at Heartland
- Heartland employees generally work 8.5 hrs a day
- Employees at Heartland report the work pace is comfortably fast
- 95% of Heartland employees look forward to interacting with their team every day
- Heartland employees most often take 20-30 paid vacation and sick days each year
- 85% of Heartland employees report they are happy with their work life balance
- Heartland employees typically get valuable feedback on how to improve at work Every Week
- 88% of Heartland employees call their work environment positive
Q&A With Heartland Employees
IDX: 0 TOT: 43
Does Heartland drug test or do a background check?
Top Employee Response
They do both, at least when I started there anyway.
They drug test with a 5panel test minus thc
90 days after hire date for the drug test.
How long does it take to hear back after applying to Heartland?
1 day.
Depends on how desperate they are. Could be a few days or a few weeks assuming their HR doesn't somehow misplace your information.
How hard is it to get promoted at Heartland?
very easy, based on results.
Depends on what department. Usually there's no room to move up unless someone leaves a position or they start a new team for something.
How long after an interview at Heartland does it take to hear back?
1 day
I had heard back within a week.
What is the PTO policy at Heartland?
Top Employee Response
Unlimited.
What's the interview process like at Heartland?
Phone screen, then in-person meeting with the hiring manager. Typically a Sales Aptitude test will be given.
What is the dress code at Heartland?
Business Casual to Business Professional depending on the situation.
What benefits does Heartland provide?
Residual Income
What should I wear for an interview at Heartland?
Business Casual if you're in Arizona.
How's the work life balance at Heartland?
Non existent
How's the vacation policy at Heartland?
All were outsourced or contractors.. so if you were an Indian and boss liked you.. he would allow you to work from your vacation / trip to India. Otherwise good luck.
How does Heartland make decisions around promotions?
Promoted if you are Indian, work 70hrs a week and are a Pacifist. And have to hate Trump.
How secure do you feel at your job at Heartland?
I never felt secure. I knew no one that did. I quit. I dont care anymore.
What kind of people succeed at Heartland?
Ruthless
How's the feedback proccess at Heartland?
None . If you offer a suggestion you will regret it. Just agree with boss. And you will not get an exit interview if you quit as a contractor. They don't care.. plenty more Indians to chose from.
How do you feel about going to work at Heartland everyday?
I liked the people. The boss was a dictator.
How challenged are you at Heartland?
Very
What are the team outings like at Heartland?
Non existent for contractors. Unless you are indian you may be invited to eat lunch once in a while.
How difficult is it to maintain a social life while in your job at Heartland?
Difficult.
What's the office layout like at Heartland?
Typical short cubes close together. But nice that you can stand up and adjust desk.
What unique perks and benefits does Heartland provide?
None. Your paycheck is your incentive. Don't expect any pats on the back.
How long do the interviews usually take at Heartland?
Mine was 30 minutes long. With a single boss. Not a team interview. Should have noticed that as the boss turned out to be a dictator.
How would you describe your overall experience interviewing at Heartland?
Interview was easy.
What's the pay like for Engineering roles at Heartland?
Decent. Contractors can make 60Hr for Sr level engineers. Some paid less. Some more.
What's the vibe like in the Engineering dept at Heartland? How many hours are you working?
The vibe is pressured. And be willing to put in as many hours as you and your fellow h1b serfs/slaves can put in to stay employed.
Curious about what work's like at Heartland?
Anonymously Ask Heartland Employees Any Question
Should I work at Heartland?
65% of Heartland employees would encourage their friends to become coworkers, whereas 15% are neutral and 20% would not recommend working at Heartland to their friends.
| 65% | Promoters |
|---|---|
| 15% | Passive |
| 20% | Detractors |
