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Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
Heartland Company Culture
Heartland Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Environment
A+Executive Team
A+Gender
A+Heartland CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Jeffery S. Sloan
83 /100
See More
Diversity at Heartland
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Heartland have rated Team, Manager, and Work Culture as the highest categories they have scored
Women at Heartland
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Heartland have rated Team, Manager, and Office Culture as the highest categories they have scored
Heartland eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
45
Heartland employees are 45% more likely to recommend Heartland as a great place to work
| 65% | Promoters |
|---|---|
| 15% | Passives |
| 20% | Detractors |
Working at Heartland
Working at Heartland is rated highly by 124 employees, across various culture dimensions. Heartland employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Heartland’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Oklahoma City, OK. See below in detail how working at Heartland was rated by employees.
Overall Company Culture at Heartland
A+
Overall Company Culture at Heartland is rated A+
Last updated months ago
Top
5%
Heartland ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Heartland Employee Reviews
Out of 488 Heartland employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Heartland improve their work culture.
| Positive Reviews | 89% |
|---|---|
| Constructive Feedback | 11% |
Positive Reviews From Heartland Employees
- What are some of the best things about your team?I really enjoyed the team I was on and getting the opportunity to help other teams to learn more about the business.
- What do you like best about the leadership team?Leadership teams were kind of a crapshoot. Some supervisors and managers were absolutely amazing. Others rarely did their jobs and would pass the buck to someone else. Upper management in the office felt like a boys club and if you didn't fit in, you didn't go far.
- What is most positive about the culture and environment at your company?We used to be Heartland. That meant something. The name stood for something. Global has taken it all away.
Constructive Feedback From Heartland Employees
- Why do you feel undervalued and what would make you feel better about your compensation?They care more about numbers in sales despite our service going down due to high work load.
- What's going wrong and how can it be improved?Quantity over quality, clients aren't valued, little support, no guidance, poor communication, no training. All of which need to be reversed completely.
- What does the leadership team need to get better at?Being supportive, valuing quality over quantity rather than the reverse, training, setting realistic expectations.
Heartland Company Information
Heartland Company Overview
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com.
Heartland was founded in 1997 and its current CEO is Jeffery S. Sloan. Since its inception 29 years ago, Heartland has grown to 5523 employees.
Heartland Mission, Vision & Values
Heartland Mission Statement
At Heartland, we want to be known as the people’s champion in business technology, and put entrepreneurs on the path to success and to be the partner they trust to keep them there. In every interaction, in every decision, we demonstrate care for our customers, focusing on the things that will deliver the best outcomes. Through our distribution teams, support and product teams, we work hard to consistently provide best-in-class solutions and services to our customers and the partners who support them.
Heartland Vision Statement
Heartland’s vision of ONE EXPERIENCE means making sure our business becomes fully aligned in how we work with our customers to deliver a more common experience across our multiple platforms, products, and service avenues.
Heartland Values
- Happy & Healthy People
- Authentic, Aware, Accepting
- 360° Leadership
- Clear Expectations, Full Accountability
- Share Praise, Shoulder Responsibility
- Effective Listening
- Efficient Communication
- Timely & Helpful Feedback
- Meetings with Purpose & Intention
- Rumble Respectfully
| Website | www.heartland.us |
|---|---|
| Founding Date | 1997 |
| Tel | (405) 463-6479 |
| Company Status | Public |
| Stock | HPY |
| Jobs | www.heartland.us/about/careers |
| Social Sites | |
| Headquarters | |
| Oklahoma City HQ | 616 N Broadway Ave Oklahoma City, OK 73102 United States of America |
| Oklahoma City HQ | 100 E Main St Oklahoma City, OK 73104 United States of America |
| Jeffersonville HQ | 1 Heartland Way Jeffersonville, IN 47130 United States of America |
Heartland Competitors
Heartland competitors include WePay, PayStand, Upserve, and First Data Corporation. Heartland ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Heartland compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Heartland Employees
Heartland has 5523 employees in 3 locations. 124 employees at Heartland have reviewed Heartland across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 124 Heartland employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Heartland are pleased with their total compensation at Heartland, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Heartland are extremely happy with their team. 124 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Heartland are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Heartland believe the environment at Heartland is positive. Most Participants believe the pace of work at Heartland is comfortably fast. About 73% of the employees at Heartland work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Heartland are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Heartland employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Heartland report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Heartland employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Heartland employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
85% of Heartland employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Heartland employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
88% of Heartland employees call their work environment positive
Environment
Joining Heartland - Employee Onboarding
The prevailing opinion from employees about joining Heartland is that the company was very prepared on their first day. Heartland employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Heartland KPIs and OKRs
At Heartland 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Heartland's KPIs and OKRs is essential for its success. Out of 87 Heartland employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 73 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Heartland CEO & Leadership
Heartland CEO - Jeffery S. Sloan
83 /100
Heartland’s CEO Jeffery S. Sloan started in this role in 2016. Jeffery’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Oklahoma City, OK. Heartland’s CEO is highly regarded especially by employees in the HR department, employees in the Engineering department, and African American/Black employees. However, employees identified with Other ethnicities, employees in the Customer Success department, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Heartland’s competitors, Jeffery S. Sloan ranks right above WePay CEO Bill Clerico. Under S. Sloan’s leadership, Heartland employee respondents are most happy about their Compensation and the company’s Environment. Diversity and Meetings are two areas, according to respondents, where Heartland could stand to see real improvement.
Heartland Leadership
The Heartland Executive Team is rated an “A+” and led by CEO Jeffery S. Sloan, SVP - Business Operations Adam Mitchell, and SVP - Point of Sale Andre Nataf
Jeffery S. Sloan CEO / President
Jeffery S. Sloan serves as the CEO / President of Heartland.
Adam Mitchell SVP - Business Operations
Adam Mitchell serves as the SVP - Business Operations of Heartland.
Andre Nataf SVP - Point of Sale
Andre Nataf serves as the SVP - Point of Sale of Heartland.
Kenton Cissell SVP - Strategy
Kenton Cissell serves as the SVP - Strategy of Heartland.
Zach Payne SVP - Product & Marketing
Zach Payne serves as the SVP - Product & Marketing of Heartland.
Michael Brodnick Chief Sales Officer
Michael Brodnick serves as the Chief Sales Officer of Heartland.
Laura Wallace Head - Wholesale and Enterprise
Laura Wallace serves as the Head - Wholesale and Enterprise of Heartland.
Mike Mannschreck Head - Edge Technology
Mike Mannschreck serves as the Head - Edge Technology of Heartland.
Mindy Moretti VP - Program Strategy
Mindy Moretti serves as the VP - Program Strategy of Heartland.
Heartland Salaries
How much does Heartland pay?
How much do people at Heartland get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Heartland is $122,363, or $58 per hour, while the estimated median salary is $117,297, or $56 per hour.
At Heartland, the highest paid job is a Director of Sales at $225,147 annually and the lowest is a Technical Support at $32,000 annually. Average Heartland salaries by department include: Legal at $151,926, Product at $152,682, Design at $115,884, and Sales at $143,499. Half of Heartland salaries are above $117,297.
112 employees at Heartland rank their Compensation in the Top 5% of similar sized companies in the US (based on 262 ratings) while 111 employees at Heartland rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 196 ratings).
Salaries contributed from Heartland employees include job titles like Senior Developer, Technical Support, IT Manager, and Project Manager. Comparably data has a total of 4 salary records from Heartland employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $167k | $167k | 50th Percentile |
67th Percentile $202k | $202k | 67th Percentile |
83rd Percentile $268k | $268k | 83rd Percentile |
100th Percentile $269k | $269k | 100th Percentile |
$122,363*
Average Compensation
$117,297*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Heartland Salaries by City
Heartland Salaries by Department
Diversity & Inclusion at Heartland
Diverse employees at Heartland score the company 73/100 across various culture categories, placing Heartland in the Top 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Heartland across various culture dimensions.
Our parent company, Global Payments sets the vision and tone for Diversity, Inclusion, and Belonging. It’s at the heart of who we are and how we show up every day. ,,Our four key goals for DEIB: ,,Ensure our team members can bring their true, authentic selves to work and feel accepted, engaged and understood.,Address the ever-changing needs of our team members. ,Hold ourselves accountable for finding new ways to improve our initiatives and to set bigger, more impactful goals for our company.,Include Equity in our conversations.,,Our mission is to celebrate and respect each other’s unique backgrounds, perspectives and experiences. If we show up with this purpose in mind, we believe we will naturally create an inclusive and respectful environment where all employees feel welcome and valued. Doesn’t this sound like a dynamic environment? Join us! What are you waiting for? Get to know us and apply today! Heartland Careers.
Ranked Culture the Highest
Ranked Culture the Lowest
Heartland Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Heartland PTO
Heartland's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Heartland's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Heartland Careers
Heartland Jobs
No Recent Jobs found for Heartland on Comparably
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H1B Visa
In 2019, Heartland applied for 10 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Heartland has a total of 5523 employees
10
Total Applied
H1B Applications Outcome
- 100% Granted (10 out of 10)
- 0% Denied ( out of 10)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 10)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 10)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Heartland Know You Want To Work There
Overview of Candidates Interested in Heartland on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
IT | 15% | |
Finance | 15% | |
Product | 10% | |
Customer Support | 10% | |
Other | 25% |
Candidates By Location
New York City | 20% | |
|---|---|---|
Atlanta | 10% | |
Honolulu | 5% | |
Coeur D Alene | 5% | |
Wheeling | 5% | |
Other | 55% |
Frequently Asked Questions regarding Heartland
What is Heartland address?
Heartland location is at 616 N Broadway Ave
Who is the CEO of Heartland?
Heartland CEO is Jeffery S. Sloan, their score by employees is 83
What is Heartland eNPS?
The eNPS for Heartland is 45
What is the salary for Jr Designer in Heartland?
Jr Designer average salary in the US is 88k
What are the salaries in the Legal in Heartland?
The average salaries for Legal in Heartland is 152k
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