A+
83/100
Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
HR or Marketing? Claim Your Free Employer Account
Heartland Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Coming to learn new things, and learning about the company
Review from Customer Support Dept
Interacting with clients in the field daily.
I love the autonomy of my position as well as the daily engagement with my team so I do not feel too isolated.
Review from Sales Dept
The fact that I get to work hard from my home office and get to walk out and see my family when on breaks.
Review from Sales Dept
The opportunity to know I am making a difference
Review from HR Dept
I set my day-to-day schedule.
Review from Sales Dept
i have all the tools for success
Review from Customer Support Dept
The Conversations with my coworkers
Review from Customer Support Dept
Knowing the opportunity to create a lifetime of income with a group of people who have the same vision.
Review from Sales Dept
Solving problems and achieving merchant retention
Review from Customer Support Dept
Having the flexibility to work remotely and still be involved with a team
Review from Operations Dept
When I am busy with meaningful work.
Review from Product Dept
I love solving complex problems.
Review from Product Dept
Potential for growth and advancement
Review from Product Dept
Getting to help a client who needs the help.
Review from Customer Support Dept
Serving clients, helping them solve their problems.
Review from Sales Dept
when goals are accomplished or i can finish a task
Review from Customer Success Dept
Being able to communicate freely and openly with direct Manager(s). It is that "open door" policy and also, their caring attitudes.
Working for a company and a boss that invests in you and values you
treated with respect from everyone
Review from Sales Dept
What's going wrong and how can it be improved?
Quantity over quality, clients aren't valued, little support, no guidance, poor communication, no training. All of which need to be reversed completely.
Review from Customer Support Dept
Communication from upper corporate management is sugar coated. Too worried about shareholders perception. This world is a crazy right now and we are moving forward saying "we know this happened, but lets forget about it and move on". Decisions/pricing/service are not handled the right way.
Review from Customer Success Dept
understaffed need to hire more quality people
Review from Customer Support Dept
quit adding things into merchant statement that they do not like.
Review from Customer Success Dept
Employee morale of our payroll specialists is very low in conjunction with negative attitudes. Some days I dread coming in because I feel like this is the day that some of my subordinates will give up and make work more difficult for me and their peers.
Review from Operations Dept
wish to have 10 hours working days if possible.
Review from Customer Support Dept
It could be improved if there was a path which allowed me to do what I do best to help the client in the company, not just in adding new margin clients but rather in keeping in growing existing clients through in the field
Review from Sales Dept
corp management need to start looking at what they do from the point of view of the merchants and employees instead of looking at the bottom line and what puts the most money in theirs and share holders pockets.
Review from Sales Dept
The attitude in my department. How my boss treats women but praises the men on our team. "Women are stupid once a month because they lose all the blood from their brain." "You have to be an attractive woman to get promoted."
Review from Customer Support Dept
For the first three years I was very happy and energized. Now that many of my customers are getting price increases, PCI Compliance fees, Customer Intelligence Suite fees, and Non EMV fees I have too much time invested in retention.
Review from Sales Dept
Pay attention to your employees. We know what the costumers want.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Heartland yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Heartland yet.
Be the first to contribute a review.
×