A+
82/100
Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
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Heartland Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
The benefits is great The benefits is great
Review from Customer Support Dept
Unlimited income as well as stock options
I am in control of my compensation. This directly affects my efforts and motivation to succeed. The sky is the limit!
Review from Sales Dept
I get to give myself a raise based on how hard I work, no one will ever tell me what my "raise" will be this year. I give it to myself.
Review from Sales Dept
The insurance and 401 easy setup
Review from HR Dept
Residual Income. Get paid on your sales for life!
Review from Sales Dept
401k, stock, daycare available for children
Review from Customer Support Dept
The baseline benefits are my favorite
Review from Customer Support Dept
The residual income and having no ceiling on compensation
Review from Sales Dept
Healthy amount of time off, fairly priced benefits, company matched 401k %, and regular compensation for working late/holiday when requested
Review from Customer Support Dept
The amount of PTO and sick leave
Review from Product Dept
Affordable family plans and a generous 401k match.
Review from Product Dept
Low cost. However, I am disappointed that a full "pay period" of benefits was deducted from my first paycheck, even though I only worked one week. I was told this is "procedure" to take a full pay period's deductions, but it is unfair. By this reasoning, I should have gotten paid a full pay period.
Review from Product Dept
The amount of available leave time.
Review from Customer Support Dept
As a sales team, my compensation package is great compared to other companies. I appreciate the insurance, retirement, and other offerings that smaller companies don't offer.
Review from Sales Dept
paid time off and sick time
Review from Customer Success Dept
Compensation package is competitive but I mostly enjoy the Welcome package (the bakpack, notebook, mask etc.) It is small but a meaningful one.
Great health and 401K benefits
endless capability to make a great income
Review from Sales Dept
The vision plan is the best I've ever had
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They care more about numbers in sales despite our service going down due to high work load.
Not paid enough for having to mentally retain this much information and have it ready at the drop of a hat or aka call
Review from Customer Support Dept
insurance is to expensive and the company that we have now to report ur fmla never answeres. they transfer you to someone that just straight to vm
Review from Customer Success Dept
fight to get better deductions on the benefits
Review from Customer Support Dept
Took on this role when salaries were not where the market was for others. It is not that I feel undervalued but know that other companies pay higher. But money is not everything and what I get from the company and my team in other ways outweighs that. And makes me happy
Review from Operations Dept
It's almost a slap in the face to report our most profitable quarter ever, yet put off raises. A raise would make me feel better.
Review from Operations Dept
As an Ambassador, I am excluded from valuable
Review from Sales Dept
Corp keeps adding more fees and such to the merchant base, but has decided not to increase our wages this year. Also the insurance has gone up with a number of issues that have to retro fixed. HR seems to have issues getting payroll correct so far this year.
Review from Sales Dept
The rate of pay is not in alignment with other businesses in same field. The responsibilities seem to outweigh the benefits. This year our benefits (insurance) rates increases and also added charges that were not in our previous plan and the benefits themself are not as good.
Review from Operations Dept
We are losing all of our great people to bad companies that pay more. The company is making money, share the wealth. I have had a 1. 2% increase in the last 3 years. I don't want to have to work two jobs during the holidays.
Review from Operations Dept
I work weekends when I am busy. I have a heavy work load that is not equally shared. they know I can handle the work, so I get stuck doing it. I know how much money I help make for this company, yet bonuses were taken away nor do I receive the laughable spot bonuses in lieu of my previous bonus.
Review from Customer Support Dept
Don't care for the "point" rating system-don't feel it gives a true description of my value.
Review from Operations Dept
Given the past year and also given the current financial success of the company, I wish we were valued more monitarily. I wish our merit increases were given when they should have been.
Review from Operations Dept
Giving us annual raises while the executives live in mansion and multiple homes.
Review from Customer Support Dept
A living base for the sales team instead of less than minimum wages and requirement to carry an AR Balance which they take back out of your commissions.
Review from Sales Dept
We deserve more pay. We are treated like common customer service representatives but our technical knowledge is very high. Similar tech support reps in our industry make almost twice as much and our insurance is outrageous
Review from Customer Support Dept
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