Heartland Claimed Company

Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more

EMPLOYEE PARTICIPANTS: 124

TOTAL RATINGS: 2991

CEO: Jeffery S. Sloan

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Heartland KPIs and OKRs

At Heartland 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Heartland's KPIs and OKRs is essential for its success. Out of 87 Heartland employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 73 have said yes.

Answer	Percent
Yes	84%
No	16%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	50%
No	50%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Heartland is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Heartland employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.