Heartland Employee Reviews | Comparably
Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2991
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Heartland Employee Reviews

Out of 488 Heartland employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Heartland improve their work culture. The IT team, with 100% positive reviews, reports the best experience at Heartland compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Leadership teams were kind of a crapshoot. Some supervisors and managers were absolutely amazing. Others rarely did their jobs and would pass the buck to someone else. Upper management in the office felt like a boys club and if you didn't fit in, you didn't go far.

nice and know how to communicate

Review from Customer Support Dept

Leadership is both transparent and growth minded

Leadership is engaged and always accessible.

Review from Sales Dept

They are super involved in your success and are willing to help

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

The benefits is great The benefits is great

Review from Customer Support Dept

Unlimited income as well as stock options

I am in control of my compensation. This directly affects my efforts and motivation to succeed. The sky is the limit!

Review from Sales Dept

I get to give myself a raise based on how hard I work, no one will ever tell me what my "raise" will be this year. I give it to myself.

Review from Sales Dept

The insurance and 401 easy setup

Review from HR Dept

What are some of the best things about your team?

Team Reviews

I really enjoyed the team I was on and getting the opportunity to help other teams to learn more about the business.

everyone is so nice and willing to help

Review from Customer Support Dept

We work together and support one another even though we have individual goals and roles in the field.

We are in communications daily and everyone is eager to help the other succeed.

Review from Sales Dept

Everyone is super positive, willing to help, involved in each others success, and hardworking.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We used to be Heartland. That meant something. The name stood for something. Global has taken it all away.

The people here are great, management, and feel like family

Review from Customer Support Dept

Robust support structure and opportunities for advancement.

The company encourages working together and facilitating each others' success. This is a win for everyone.

Review from Sales Dept

The way we work together and help one another. The camaraderie and compassion for each other and our families.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Fast, good answers around the complicated compensation model

Review from Sales Dept

It was the most thorough process I’ve even been through. The interviewer was looking for a culture fit above all els

It was effective and open dialogue and not drawn out over days/weeks.

Review from Sales Dept

It was 12 years ago so I couldn't even tell you.

Review from Sales Dept

They let you behind the curtain. No one is trying to bring you on if you're not the right fit.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Coming to learn new things, and learning about the company

Review from Customer Support Dept

Interacting with clients in the field daily.

I love the autonomy of my position as well as the daily engagement with my team so I do not feel too isolated.

Review from Sales Dept

The fact that I get to work hard from my home office and get to walk out and see my family when on breaks.

Review from Sales Dept

The opportunity to know I am making a difference

Review from HR Dept

What do you like best about your company?

Outlook Reviews

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