Working At Heartland - Ask a Question | Comparably
Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
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PARTICIPANTS
124
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Q&A With Heartland Employees

With locations throughout the country and more than 100 jobs open at any given time, Heartland is always looking to add bright, hardworking members to our team. We are a leading financial tech company focused on building relationships, creating innovative products and services that solve real-world business problems, and providing the highest value for our customers. Nearly 90 percent of our 4,000 employees rate Heartland a great place to work, citing our culture, compensation, and core values as reasons they love it here. We invite you to learn more about how you can help move our business forward while achieving your personal and professional goals at Heartland.

How employees describe working at Heartland

Heartland Payments is by far the worst company for so many reasons but mostly due to the high volume of unauthorized amd fraudulent payments and fees that are taken out of accounts several years AFTER businesses close. I hope that a class action lawsuit is placed against Heartland.

Even the simplest of payroll changes and requests are mishandled near 100% of the time. Even by team leads. Its maddening when I have a payroll service so I don't have to deal with it but I have to constantly monitor it to get things done correctly and fixed. A complete waste of time and effort.

Overall, I enjoyed working for the company and loved a lot of my coworkers. Made some amazing friends and networked.

We used to be Heartland. That meant something. The name stood for something. Global has taken it all away.

From the building to walking in the door everyone make you feel like family

Review from Customer Support Dept
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What it's like to work at Heartland

  • Heartland employees generally work 8.5 hrs a day
  • Employees at Heartland report the work pace is comfortably fast
  • 95% of Heartland employees look forward to interacting with their team every day
  • Heartland employees most often take 20-30 paid vacation and sick days each year
  • 85% of Heartland employees report they are happy with their work life balance
  • Heartland employees typically get valuable feedback on how to improve at work Every Week
  • 88% of Heartland employees call their work environment positive

Q&A With Heartland Employees

Asked to the Engineering Department at Heartland

  • Great people under alot of unnessassary pressure from boss.

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Asked to the Engineering Department at Heartland

  • Insane. Crazy man.

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Asked to all employees at Heartland

  • Talk with an Indian accent. Because that's about all they hire now that all the tech bosses are indian.

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Asked to all employees at Heartland

  • 3-5 day cycles

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Asked to all employees at Heartland

  • No I like the unlimited earning potential

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Asked to all employees at Heartland

  • Very tealistic

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Asked to all employees at Heartland

Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like Heartland is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Heartland.

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Aggregated Employee Answer on Comparably

  • Heartland employees rate their manager an A+ or 89/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Heartland employees rates their pay and overall compensation an A+ or 82/100. 79% of employees believe they are paid fairly and 60% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • 94% of Heartland employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get Unlimited of paid vacation.

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Aggregated Employee Answer on Comparably

  • 80% of Heartland employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Heartland employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Heartland employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 20-30 days of paid vacation.

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Should I work at Heartland?

65% of Heartland employees would encourage their friends to become coworkers, whereas 15% are neutral and 20% would not recommend working at Heartland to their friends.

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65%Promoters
15%Passive
20%Detractors
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