Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out | Comparably

Viking Cruises – I am misleading customers every day while the company misleads me - I am burnt out

Viking Cruises società ha sostenuto
We try to make the world a little smaller, change perspectives and create memories that last a lifetime. leggi di più
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I am misleading customers every day while the company misleads me - I am burnt out

Che cosa deve fare il gruppo dirigente per migliorare?

Being kind, nonjudgmental leaders who lead by example not fear.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I feel undervalued because I am treated as if I am unvalued. Being honest about my compensation would make me feel much better about my compensation.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

Communication. Stop micro-managing. Maybe go to a happy hour together for team/corporate bonding - this is the first corporate company I've worked for that doesn't even hold Zoom Happy Hours for team bonding/team morale

Che cosa ti rende più felice sul posto di lavoro?

When an upset customer calls in to complain about being mislead and I can find a solution to turn their negative experience into a positive experience. The customers I've assisted have become friends that I will never forget - they are wonderful when they're happy.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Communication. I have been blatantly ignored on several occasions from all my co-workers. If you need help don't expect it from your teammates because no one wants to help one another since you all work against each other trying to make sales and convert bookings

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