Geek Squad is the first national 24-hour task force dedicated to solving the world (TM)s technology challenges. consulte Mais informação
Started of as a well respected place-of-work, but has declined into nothing special....They've become the Walmart of electronics.
Quais são algumas das melhores coisas da sua equipe?
Agents are excited about repair and interacting with the Clients.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Not much. We are expected to be happy all the time to impress District/Regional staff, and manager's attempt micro-manage all aspects of our lives. Very cultlike.
O que está ruim e como pode melhorar?
11-7:30 shifts, except Monday and Thursday. Manager has favorites and consistantly states that "she knows nothing about repair, but needs the position to build her resume".
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Agents are separated into two categories in-store, Counter Agents and Advanced Repair Agents. This creates a rift, when the expectation is for the CA to do quick repairs, but they are not compensated as a Repair Agent.
No que a equipe de líderes deveria melhor?
Understand the Client's problem and assign the work to the Agent that knows how to resolve it. They also need to l;earn how to separate Geek Squad from sales. As of 2013-current (2021), the manager expect that when no Client's are present, an Agent assists on the sales floor, ignoring required work.
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