Hotels.com – I booked a 1 week hotel and paid total with taxes & fees. AFTER I paid I get an email from The Caroline in Hollywood, FL saying upon arrival I will owe an additional $15 ($16.99 with tax) per night for hotel fees that were NOT included on the Hotels.com listing.Pretty deceptive of you to allow that.

Hotels.com Empresa reivindicada

Online accommodation booking website consulte Mais informação

HR or Marketing? Claim Your Free Employer Account

I booked a 1 week hotel and paid total with taxes & fees. AFTER I paid I get an email from The Caroline in Hollywood, FL saying upon arrival I will owe an additional $15 ($16.99 with tax) per night for hotel fees that were NOT included on the Hotels.com listing.Pretty deceptive of you to allow that.

Brevemente descreva a sua experiência na companhia.

Professionalism is well practiced, no negative energy is present.

Brevemente descreva a sua experiência na companhia.

Great people, great tech, large opportunity

Qual é a melhor parte das suas compensações?

I get time off every once in a while

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

Rate your company