Independence Blue Cross – IBX as a company is off track, there is a total lack of customer service, employees are unknowledgeable of basic insurance terms and issues and 9 times out of 10 provide incorrect information thus negatively impacting policy holders financially. | Comparably
Comparably

Independence Blue Cross – IBX as a company is off track, there is a total lack of customer service, employees are unknowledgeable of basic insurance terms and issues and 9 times out of 10 provide incorrect information thus negatively impacting policy holders financially.

Independence Blue Cross
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FUNCIONÁRIO
PARTICIPANTES
30
TOTAL
CLASSIFICAÇÕES
183

IBX as a company is off track, there is a total lack of customer service, employees are unknowledgeable of basic insurance terms and issues and 9 times out of 10 provide incorrect information thus negatively impacting policy holders financially.

Other Employee Reviews for Independence Blue Cross

Qual é a melhor parte das suas compensações?

Great health benefits and paid time off

What can this brand most improve?

They call themselves a not-for-profit, but their executives earn excessively high salaries. At the same time, they don't cover routine medical procedures for their customers.

Brevemente descreva a sua experiência na companhia.

It has being very good

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

My team of Nursed that I work with.

What can this brand most improve?

Stop using excessive paper for communicating with Customers. In this technical age printing size can easily be adjusted to fil available paper space. I am using old fashioned "snail mail" with some questions

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All (12 reviews)
Leadership (2 reviews)
Compensation (2 reviews)
Team (1 review)
Environment (1 review)
Outlook (1 review)

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