
Very steady and predictable, just like CT.
Dedicated colleagues who care about the business.
Sincere and diligent at manager level.
It was a fair, thorough process.
Transformative vision, and skilled leaders to put it in place. We flirt with the former, ignore the latter.
Bring in outside opinions from other industries that have truly transformed; otherwise businesses like CT will not change. Remarkable position with an essentially fixed client base/revenue is being wasted.