Building a great culture and engaging the rest of the employees.
I think everyone on my team genuinely wants to do a good job, and tries to help when asked.
I've seen some really negative feedback from our service provider partners. I think we can do better in supporting them and get more coverage to meet SLAs
There is a lot of recognition in quarterly meetings and through our Kazoo platform. Not only is this nice, it's a good way to hear about what other teams are doing -- especially since communication is rather lacking otherwise.
Better work/life balance and autonomy -- namely, letting me work out my in office vs remote schedule with my manager; better PTO and holidays (we don't even get the day after Thanksgiving off!), and having a manager who actually has time to have 1:1s.