Get better associates in general
Daily communication would help. I hear nothing it's always a guessing game
Fraud investigatuon procedures, poor interdepartmental communication, customer service and outright lie in documentation ( Nathan in Customer Service)
This is the best company I have worked at. Great pay, benefits and people. The onboarding is amazing and everyone just wants you to be successful. If you are willing to put the work into them, they will reward you.
Standard finance company, same as any other money minded company