The company should of been transparent about the job duties.
I understand the contracts with the pharmaceuticals on medication's that you will cover. The extensive paperwork to show justifiable medical rationale on alternative options, when there is medical considerations. It's something that was not accomplished on the most recent information from BCBS of T
Mission, care,consideration and definitely their customer service and advocacy.
Learn the Medicare guidelines and adhere to them instead of making up fake guidelines for patients to adhere to.
Great company with opportunies for advancement
