-14
eNPS Score
Q&A With Brookstone Employees
Brookstone employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Brookstone
They make you work alone often and you don't get breaks since you are alone.
Q&A With Brookstone Employees
IDX: 0 TOT: 14
How do you feel about going to work at Brookstone everyday?
Nervous yet hopeful that things will change
How challenged are you at Brookstone?
Very, its always difficult helping irrate customers
What's one thing you wish you'd known before joining Brookstone?
That the software is so out of date and rules regarding cell phones dont matter.
How much diversity is there among employees at Brookstone?
No response
What's the office layout like at Brookstone?
Typical. Everyone is isolated even though we sit next to each other.
What's the pay like for Customer Support roles at Brookstone?
Staff is not compensated fairly.
What's the vibe like in the Customer Support dept at Brookstone? How many hours are you working?
It feels like everyone has a secret. It is extremely hard get answers for questions because everyone is gossiping.
How's the leadership on the Customer Support team at Brookstone?
There is no leadership.
What's the Customer Support team like at Brookstone?
The Team does not perform as a team. The information they provide is inconsistent. It is hard to reach a manager as well.
Curious about what work's like at Brookstone?
Anonymously Ask Brookstone Employees Any Question
Should I work at Brookstone?
43% of Brookstone employees would encourage their friends to become coworkers, whereas 57% would not recommend working at Brookstone to their friends.
| 43% | Promoters |
|---|---|
| 0% | Passive |
| 57% | Detractors |
