My manager and how much she cares for customers, making sure everyone is content.
They listen to what I ask for, or tell them to do. I love working as a team when we all know what we are doing.
The corporate office is completely out of touch with the franchise and doesn't understand the needs of it's employees or manangement staff. They care about dollar signs and nothing else.
Overworked, underpaid, and forced to deal with the personal drama the the management brought with them to work
It has been very positive and educational