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It started off great, but then management dysfunction overwhelmed and destroyed our ability to provide good customer service
Что вам понравилось больше всего в процессе собеседования?
I was interviewing with someone I knew
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Focus more on improving the customer experience rather than just obeying rules regardless of impact.
Чем вы больше всего довольны в вашем пакете компенсаций?
The health benefits are unusually generous for the banking industry. The bonus structure is awful, however.
В чем руководство должно стать лучше?
They need to trust the people they have hired to do their jobs without micromanagement. The CEO rules by fear and intimidation.
Что можно улучшить в культуре компании?
The CEO needs to retire. The bank has outgrown his management abilities so all other managers focus on pleasing him rather than growing and strengthening the institution.
Что идёт не так, и как это можно улучшить?
The CEO needs to retire. The bank has grown to a point that is beyond his abilities. Other managers focus on pleasing his whims rather than building a strong institution.
Other Employee Reviews for East West Bancorp
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