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eNPS Score
Q&A With Extra Space Storage Employees
At Extra Space Storage we believe that a successful business and a fun work environment go hand in hand. That’s why we’ve created a company culture that provides our employees with all the support they need to succeed. Because we understand that we can’t continue to succeed unless our people love their jobs— day in, day out. While we celebrate our wins, we also question how we can make things better. Our insatiable curiosity drives the business forward, ensuring that we continue to build an organization that leads the industry, while pushing ourselves beyond what we thought was possible.
How employees describe working at Extra Space Storage
Customer Service is terrible. Website doesn't provide contract information and requires any notifications to include marketing information. Lack of clarity over extra fees and rent increases. Money hungry. Doesn't care about customers. Don't rent a storage unit with them.
Best decision and opportunity i've ever made and received, this will most likely be my last job in my life.
Its my 6th day here and loving it! Pay could be higher!
The job is not hard, but management make it overly complicated with all of the performance requirements. On the job training needs an overhaul, even after completing youre not prepare for basic requirements with Auction process and procedures. Very vague on policy and procedure as a whole!
Quality of Service and management
What it's like to work at Extra Space Storage
- Сотрудники Extra Space Storage обычно работают 8.4 часов в день
- Сотрудники Extra Space Storage оценивают темп работы как средний
- 85% сотрудников Extra Space Storage с нетерпением ждут встречи со своей командой каждый день
- Сотрудники Extra Space Storage чаще всего берут 0-10 дней оплаченного отпуска и больничного в год
- 80% сотрудников Extra Space Storage говорят, что они довольны балансом работы и личной жизни
- Сотрудники Extra Space Storage никогда не получают ценных отзывов о том, как улучшить работу
- 75% сотрудников Extra Space Storage называют рабочее окружение в позитивной
Q&A With Extra Space Storage Employees
IDX: 0 TOT: 23
How's the work life balance at Extra Space Storage?
Very good. Always got time that I needed with my family.
How does Extra Space Storage make decisions around promotions?
Very fair based on merit.
How's the vacation policy at Extra Space Storage?
I never had any problems. It was very flexible.
What benefits does Extra Space Storage provide?
Лучший ответ сотрудника
Good pay, excellent family and work balance, and opportunities for advancement.
What's the company culture like at Extra Space Storage?
Great company with strong family oriented culture.
БУДЬТЕ ПЕРВЫМ, КТО ОТВЕТИТ
Does Cobra cover perscriptions? I paid for Dec of 23 and person said they got my payment but, it won't be in until next week.
What do employees at Extra Space Storage think about their benefits?
Extra Space Storage employees rate their overall benefits a C and most of them think the perks are Good. 58% of Extra Space Storage employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at Extra Space Storage?
25% of the same employees also feel like Extra Space Storage is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Extra Space Storage.
How are the managers at Extra Space Storage?
Extra Space Storage employees rate their manager a B- or 69/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Extra Space Storage?
Extra Space Storage employees rates their pay and overall compensation a C- or 58/100. 47% of employees believe they are paid fairly and 100% of employees get raises every year.
Curious about what work's like at Extra Space Storage?
Anonymously Ask Extra Space Storage Employees Any Question
Should I work at Extra Space Storage?
41% of Extra Space Storage employees would encourage their friends to become coworkers, whereas 19% are neutral and 40% would not recommend working at Extra Space Storage to their friends.
| 41% | Promoters |
|---|---|
| 19% | Passive |
| 40% | Detractors |
