Extra Space Storage Culture | Comparably
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Extra Space Storage Claimed Company
We're an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today, we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work! read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1567
Updated on: January 16, 2026

Extra Space Storage Company Culture

Extra Space Storage Culture

This score is derived from employee ratings & reviews
3.6/5
Extra Space Storage's Overall Culture is rated C+

Top Rated Culture Dimensions

CEO Rating
B
Environment
B
Work Culture
B
Executive Team
B-
Leadership
B-

Extra Space Storage CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Joseph D. Margolis Extra Space Storage's CEO
Joseph D. Margolis
72 /100
See More

Diversity at Extra Space Storage

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Extra Space Storage have rated Team, Retention, and Leadership as the highest categories they have scored

Women at Extra Space Storage

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Extra Space Storage have rated Team, CEO Rating, and Work Culture as the highest categories they have scored

Extra Space Storage eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

2

Extra Space Storage employees are 2% more likely to recommend Extra Space Storage as a great place to work

42%Promoters
18%Passives
40%Detractors

Working at Extra Space Storage

Working at Extra Space Storage is rated average by 186 employees, across various culture dimensions. Extra Space Storage employees are most satisfied about CEO Rating, Environment, and Work Culture categories, putting Extra Space Storage’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Salt Lake City. See below in detail how working at Extra Space Storage was rated by employees.

Overall Company Culture at Extra Space Storage

C+

Overall Company Culture at Extra Space Storage is rated C+

Last updated 8 days ago

Top
50%

Extra Space Storage ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 186 Employees

View Results
0
20
40
60
80
100
Customer Support
77
Customer Support77
Operations
60
Operations60
Sales
58
Sales58

Extra Space Storage Employee Reviews

Out of 185 Extra Space Storage employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Extra Space Storage improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From Extra Space Storage Employees

  • What did you like most about the interview process?
    No counter or opposition to pay rate requested.
  • What did you like most about the interview process?
    The all had good stuff to say
  • What is most positive about the culture and environment at your company?
    Company Growth & Expansion as a whole.
Read More Positive Reviews

Constructive Feedback From Extra Space Storage Employees

  • What would you improve about your company's interview process?
    Offer a livable wage and don’t let employee feedback fall on death ear
  • Why do you feel undervalued and what would make you feel better about your compensation?
    A really basic stock discount would be simple but the company doesn't do it. The health insurance is mid-tier.
  • What's going wrong and how can it be improved?
    Rent raises without proper maintenance, and security and safety issues,
Read More Constructive Reviews

Extra Space Storage Company Information

Extra Space Storage Company Overview

We're an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today, we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work!

Extra Space Storage was founded in 1977 and its current CEO is Joseph D. Margolis. Since its inception 49 years ago, Extra Space Storage has grown to 8000 employees.

Extra Space Storage Mission, Vision & Values

Extra Space Storage Mission Statement

Extra Space Storage’s mission is sustainable growth, based around six basic company goals: Maximize customer satisfaction Provide an excellent product and service Develop and maintain mutually beneficial business relationships Increase shareholder value Grow the business Make Extra Space Storage a great place to work

Extra Space Storage Values

  • Integrity
  • Excellence
  • Innovation
  • Teamwork
  • Passion
Extra Space Storage Mission, Vision & Values
Headquarter2795 E Cottonwood Pkwy
Salt Lake City, UT 84121
United States of America
Websitewww.extraspace.com
Founding Date1977
Tel8013654706
Company StatusPublic
StockEXR
Jobswww.extraspace.com/careers
Social Sites

Extra Space Storage Competitors

Extra Space Storage competitors include Public Storage, Cubesmart, and LifeStorage. Extra Space Storage ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Extra Space Storage compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Public Storage's Logo
    Public Storage
    4.7/5
  2. #2
    Extra Space Storage's Logo
    Extra Space Storage
    3.6/5
  3. #3
    Cubesmart's Logo
    Cubesmart
    2.5/5
  4. #4
    LifeStorage's Logo
    LifeStorage
    2.5/5
Learn More About Extra Space Storage Competitors
  • Extra Space Storage Jobs: Corporate Office
  • Extra Space Storage Jobs: Call Center
  • Extra Space Storage Jobs: District Manager
  • Extra Space Storage Jobs: Store Manager
  • Working for Extra Space Storage
  • Store Support Center
  • Store Support Center
  • Store Support Center
  • Store Support Center
  • Store Support Center
12345678910

Extra Space Storage Employees

Extra Space Storage has 8000 employees. 186 employees at Extra Space Storage have reviewed Extra Space Storage across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.

Overall, the 186 Extra Space Storage employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Extra Space Storage are not very pleased with their total compensation at Extra Space Storage, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Extra Space Storage are generally satisfied with their team. 186 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Extra Space Storage are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Extra Space Storage believe the environment at Extra Space Storage is positive. Most Participants believe the pace of work at Extra Space Storage is moderate. About 84% of the employees at Extra Space Storage work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Extra Space Storage are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Extra Space Storage employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Extra Space Storage report the work pace is moderate
Work Pace
A Day in the Life
84% of Extra Space Storage employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Extra Space Storage employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
74% of Extra Space Storage employees call their work environment positive
Environment

Joining Extra Space Storage - Employee Onboarding

The prevailing opinion from employees about joining Extra Space Storage is that the company was very prepared on their first day. Extra Space Storage employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Extra Space Storage Employee Onboarding

Extra Space Storage KPIs and OKRs

At Extra Space Storage 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Extra Space Storage's KPIs and OKRs is essential for its success. Out of 5 Extra Space Storage employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?
Extra Space Storage KPIs & OKRs

Extra Space Storage CEO & Leadership

Extra Space Storage CEO - Joseph D. Margolis

Joseph D. Margolis Extra Space Storage's CEO
72 /100

Joseph’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to the CEOs of all other companies in Salt Lake City. Extra Space Storage’s CEO is highly regarded especially by employees in the Customer Support department, employees with the company for 2 to 5 Years, and employees with 1 to 3 Years experience. However, employees identified with Other ethnicities, employees with Over 10 Years experience, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Compared to Extra Space Storage’s competitors, Joseph D. Margolis ranks right above Cubesmart CEO Christopher Marr. Under D. Margolis’s leadership, Extra Space Storage employee respondents are most happy about their Environment and the company’s Work Culture. Professional Development and Diversity are two areas, according to respondents, where Extra Space Storage could stand to see real improvement.

Extra Space Storage Leadership

The Extra Space Storage Executive Team is rated a “B-” and led by CEO Joseph D. Margolis, Founder and Executive Chairman Kenneth M. Woolley Ph.D., and Senior Vice President of Operations Timothy Arthurs

  • Joseph D. Margolis CEO / President

    Joseph D. Margolis CEO / President

    Joseph D. Margolis serves as the CEO / President of Extra Space Storage.

  • Kenneth M. Woolley Ph.D. Founder and Executive Chairman

    Dr. Kenneth M. Woolley, also known as Ken, Ph.D. co-founded Gaia Real Estate Holdings, LLC in 2009 and serves as its... read more

  • Timothy Arthurs Senior Vice President of Operations

    Mr. Timothy Arthurs serves as the Senior Vice President of Operations for Extra Space Storage Inc. Mr. Arthurs is... read more

  • Grace Kunde Senior Vice President of Accounting and Finance

    Grace Kunde serves as the Senior Vice President of Accounting and Finance of Extra Space Storage. Grace started at Extra... read more

  • Bron McCall SVP & Chief Technology Officer

    Bron McCall serves as the SVP & Chief Technology Officer of Extra Space Storage. Bron started at Extra Space Storage in... read more

  • Matthew Herrington Senior Vice President of Operations - West

    Matthew Herrington serves as the Senior Vice President of Operations - West of Extra Space Storage. Matthew started at... read more

  • Robert P Division Vice President

    Robert P serves as the Division Vice President of Extra Space Storage.

  • Derek Bergeon Division Vice President

    Derek Bergeon serves as the Division Vice President of Extra Space Storage. Derek started at Extra Space Storage in... read more

  • Michael James Division Vice President

    Michael James serves as the Division Vice President of Extra Space Storage. Michael started at Extra Space Storage in... read more

See More Executives

Explore Extra Space Storage Leadership Team

Extra Space Storage Salaries

How much does Extra Space Storage pay?

How much do people at Extra Space Storage get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Extra Space Storage is $125,401, or $60 per hour, while the estimated median salary is $131,194, or $63 per hour.

At Extra Space Storage, the highest paid job is a Director of Sales at $226,387 annually and the lowest is an Office Manager at $34,000 annually. Average Extra Space Storage salaries by department include: Admin at $57,842, Marketing at $128,128, Business Development at $128,416, and Customer Support at $74,789. Half of Extra Space Storage salaries are above $131,194.

75 employees at Extra Space Storage rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 226 ratings) while 69 employees at Extra Space Storage rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 72 ratings).

Salaries contributed from Extra Space Storage employees include job titles like Product Manager, Office Manager, Accountant, and Project Manager. Comparably data has a total of 3 salary records from Extra Space Storage employees.

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$97k
$97k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$125,401*
Average Compensation
$131,194*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Extra Space Storage Salaries by City

Extra Space Storage Salaries by Department

Explore Extra Space Storage Salaries

Diversity & Inclusion at Extra Space Storage

Diverse employees at Extra Space Storage score the company 56/100 across various culture categories, placing Extra Space Storage in the Bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Extra Space Storage across various culture dimensions.

Ranked Culture the Highest

Women 70/100
Department - Operations
Men 77/100
Department - Customer Support
Diverse Employees 27/100
Department - Operations

Ranked Culture the Lowest

Women 40/100
Department - Sales
Men 47/100
Department - Operations
Diverse Employees N/A/100
Explore Extra Space Storage Diversity & Inclusion

Extra Space Storage Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space
Explore Extra Space Storage Perks and Benefits

Extra Space Storage PTO

Extra Space Storage's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Extra Space Storage's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Extra Space Storage's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy50%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo0%
$1000 -$1500/mo34%
$500 -$1000/mo33%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Extra Space Storage PTO Policy

Extra Space Storage Careers

Extra Space Storage Jobs

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Let Extra Space Storage Know You Want To Work There

Overview of Candidates Interested in Extra Space Storage on Comparably

Candidates By Department

Engineering
50%
HR
50%

Candidates By Location

Salt Lake City
100%

Frequently Asked Questions regarding Extra Space Storage

What is Extra Space Storage address?

Extra Space Storage location is at 2795 E Cottonwood Pkwy

Who is the CEO of Extra Space Storage?

Extra Space Storage CEO is Joseph D. Margolis, their score by employees is 72

What is Extra Space Storage eNPS?

The eNPS for Extra Space Storage is 2

What is Extra Space Storage revenue?

Extra Space Storage revenue is $1B

What is the salary for Senior Designer in Extra Space Storage?

Senior Designer average salary in the US is 128k

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