Extra Space Storage Outlook Employee Reviews | Comparably
Extra Space Storage Claimed Company
We're an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today, we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work! read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1567
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Extra Space Storage Outlook Employee Reviews

What makes you most happy at work?

My customers coworkers team an myself

Cant think of anything in particular

Taking care of the property

Review from Operations Dept

Everything about this job makes me happy.

Meeting new people. Being alone

Knowing the decisions I make will impact the business.

Getting to work on new projects and initiatives. I have the autonomy to make decisions and improve my work area.

When customers are happy, it has a positive effect on me.

When all duties are completed and are above marginal acceptibility

being remote and not in a corporate environment

Review from Sales Dept

Certain customers make my day

Helping customer find right size for their storage needs

I love having the combination of indoor and outdoor tasks to complete. You're not just stuck behind a desk all day; you get to go outside and get some fresh air as you manage the property.

Review from Operations Dept

People interactions, selling, customer service.

Review from Sales Dept

I like clock-out time better than anything.

Review from Operations Dept

Work life balance is good.

What's going wrong and how can it be improved?

Rent raises without proper maintenance, and security and safety issues,

Get a competent District Manager and keep them there for more than 6 months.

Review from Operations Dept

Managers need to be leaders, be present with their teams, and foster our culture. Disorganization is just as toxic as a negative person.

What do you like best about your company?

There aren't any Outlook reviews of Extra Space Storage yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of Extra Space Storage yet.
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Review Sentiment at Extra Space Storage

63
63%
37
37%

About Extra Space Storage's Outlook

C+
69/100

Where This Score Ranks Extra Space Storage's Outlook

TOP
50%

In the Top 50% of 1607 similar size companies on Comparably

?

Not enough ratings to compare against companies in Salt Lake City

2nd

2nd place versus 4 competitors rated on Comparably

Extra Space Storage's Outlook is scored a C+ by 293 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Extra Space Storage's Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Support department’s positive scores help Outlook to be one of Extra Space Storage's stronger culture attributes. Use the filters below to understand Extra Space Storage employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 9 days ago.

Rate Outlook the Highest

  • Department - Customer Support
    +11%
  • Tenure - 2 to 5 Years
    +9%
  • Ethnicity - Caucasian
    +1%

Rate Outlook the Lowest

  • Ethnicity - Other
    -42%
  • Experience - Over 10 Years
    -19%
  • Department - Operations
    -12%

How Extra Space Storage's Outlook Score is Calculated

FILTER RATINGS BY

Results from 177 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic16%
Good41%
Neutral29%
Bad9%
Terrible5%
How do your customers perceive your company?
AnswerPercent
Yes65%
No35%
Are you typically excited about going to work each day?
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Rate your company