Extra Space Storage Environment Employee Reviews | Comparably
Extra Space Storage Claimed Company
We're an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today, we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work! read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1567
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Extra Space Storage Environment Employee Reviews

What is most positive about the culture and environment at your company?

Company Growth & Expansion as a whole.

The customers are awesome and always grateful

Review from Sales Dept

There is room for advancement to lead manager and District Manager, co workers are supportive

The ability to set your own pace

Cant think of anything. Bad bonus structure. Made more with life storage before conversion

Each site is different I mainly work by myself even though I am one of the newest members so I create my own culture

Review from Operations Dept

Work life balance, transparent healthy environment.

I am alone all the time. There is little chance to spread identify culture other than the corporate branding

support of co-workers, good insurance plan

Review from Sales Dept

Some customers. All the good employees left for other storage companies. Other storage companies keep them double covered for safety reasons. ESS prefers to save payroll. Other companies also give breaks.

Work life balance and some holidays off

Open communication with a "credit union" culture. We are always looking to get the customer the best deal for them and not just out to make a sale.

Review from Operations Dept

The culture is fair, transparency, integrity, treat customers and employees with respect. The environment is as far as the facility is clean, safe and above expectations of any other storage company.

Review from Sales Dept

They use their time to coach you to get you up to par instead of writing you up like most other places.

Review from Operations Dept

The employee experience is meant to be good and they do a lot to meet that goal.

What needs to change to make the company culture better?

There aren't any Environment reviews of Extra Space Storage yet.
Be the first to contribute a review.

Review Sentiment at Extra Space Storage

63
63%
37
37%

About Extra Space Storage's Environment

B
70/100

Where This Score Ranks Extra Space Storage's Environment

TOP
35%

In the Top 35% of 1555 similar size companies on Comparably

?

Not enough ratings to compare against companies in Salt Lake City

2nd

2nd place versus 4 competitors rated on Comparably

The environment at Extra Space Storage is considered positive by 74% of employees and regarded as having a “moderate” work pace by 25 employees. Extra Space Storage ranks in the Top 35% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably.

Rate Environment the Highest

  • Department - Sales
    +7%
  • Experience - 1 to 3 Years
    +7%
  • Department - Customer Support
    +6%

Rate Environment the Lowest

  • Ethnicity - Other
    -32%
  • Experience - Over 10 Years
    -27%
  • Tenure - 2 to 5 Years
    -16%

How Extra Space Storage's Environment Score is Calculated

FILTER RATINGS BY

Results from 58 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less2%
882%
1011%
120%
More than 125%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast16%
Comfortably fast29%
Moderate43%
A bit slow3%
Bureaucratic9%
What's the work pace at your company?
AnswerPercent
Positive74%
Negative26%
Is your work environment positive or negative?
AnswerPercent
Yes50%
No50%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes25%
No75%
Do you have a close friend at work?
AnswerPercent
5% or Less25%
5-10%25%
10-25%0%
25-50%50%
50%+0%
What % of the time are you bored at work?
×
Rate your company