Extra Space Storage Leadership Employee Reviews | Comparably
Extra Space Storage Claimed Company
We're an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today, we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work! read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1567
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Extra Space Storage Leadership Employee Reviews

What do you like best about the leadership team?

Open communication for the most part

Review from Sales Dept

Culture diversity an progressive OPPERTUNITY

Leadership team is on point and very knowledgeable and helpful

Understanding needs of all employees

We all work together to achieve one goal.

my boss is very understanding and patient never yells at us or loses his temper

They will listen to critical feedback and take action. They are humble and respect everyone.

Open to ideas. They listen to employees and then try to make changes to make the workplace better.

Excellent and hard working very sincere

It is dispersed, there isn't really any day to day help

Very nice to have in charge

they communicate and and flexible

Very resourceful, and adaptable to new circumstances

Very communicative and open to feedback. I love how encouraging everyone is and how they really want to see you succeed and progress.

Review from Operations Dept

Transparent, What you are told at the interview is truth not hype. This company is an employee first company. You are appreciated, valued and rewarded. I've never worked worked, in 30+ years, with a company like this that respects their employees.

Review from Sales Dept

I like how they coach instead of discipline.

Review from Operations Dept

The direct managers are awful, but the executive team is effective and helpful.

The management team cares about the safety and well-being of their employees.

Review from Operations Dept

What does the leadership team need to get better at?

Communication, developing team, clear goals, supportive

Getting everyone on the same goal and supporting and motivating. Think from the customer and site management point of view. Corporate is creating more work and problems than anything else. 200% rate increase is insane. especially when the customer can see the lower rate online.

Review from Operations Dept

listen to store feedback before implementing crazy ideas, IE open on Sundays

Review from Sales Dept

Higher compensation for all, not just them

Listen to the ones doing the hard labor. They are the ones that know customers best. Trust what they say about their facility and other employees. Stop being lazy & follow through with in house complaints. Stop rewarding your bad employees who are also causing your high turnover. Stop discriminating

Honestly everything at every level

Review from Sales Dept
TOP
40%

Leadership Scores are rated in the Top 40% of similar size companies on Comparably

Rated Extra Space Storage Leadership the Highest

  • Department - Customer Support
    +15%
  • Experience - 1 to 3 Years
    +8%
  • Tenure - 2 to 5 Years
    +4%

Rated Extra Space Storage Leadership the Lowest

  • Experience - 3 to 6 Years
    -29%
  • Ethnicity - Other
    -26%
  • Experience - Entry Level
    -19%
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