No culture or incentives to make better
Didnt like process but it was average
Team has no direction or experience
No direction or promotion and communication
No meetings held or training
Poor service and billing problens
Poor management team and direction
You literally only need a pulse to get a job here. They'll hire anyone that is dumb enough to show up to an interview, amd even people who no-show get call backs.
overall good company, bureaucratic, not a lot of cultural connection between upper management and front end, so decisions that are handed down, feel very bureaucratic, and perhaps a little out of touch sometimes.