
With the "transformation" currently going on, decisions made or mandated have been ill-informed and poorly executed. The wrong people have been let go and customers are voicing their objections. The top down structural decision making without consultation from the ranks or even really knowing what the rank and file do day-to-day is proving to be catastrophic.
He's new and not as dynamic as the previous CEO, but I can attribute that to language and cultural differences.
The old CEO was awesome - the new one is cutting everyone's jobs...
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