They reel you in with good hours and an otherwise diverse and accepting company culture.. but at the end of the day no one cares about /you/. You're just a number. The great hours in beginning switch by bidding among your colleagues. Extremely understaffed and overwhelming workload.
В чем руководство должно стать лучше?
Employee Mental Health in a high stress environment. We're humans not machines.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The diversity and acceptance It's the one thing that gets pushed for at our company when it comes to its people.
Что вам понравилось больше всего в процессе собеседования?
It put a lot of good light on the companies culture and positivity for diversity and acceptance, making it more comfortable for minority and lgbt+ individuals.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Yes. My value is solely based on what numbers I can push, and doesn't take into account what this does to a person's mental health. The company cares more about hitting goals then the people they expect to exceed them.
Что идёт не так, и как это можно улучшить?
Lack of awareness for human needs/empathy for employees and customers. This could be improved by making quick and easy changes for employees pushing themselves into burnout with high expectations in hitting numbers(ie lower the goals). Focus could then be put into customer satisfaction and save time
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
I don't think anything is at the fault of coworkers, when it is the lack of training they get. The company is constantly changing procedures and expects you to keep up with 50+ emails. Give us time to read them and cooperate together and we could actually do better.
Other Employee Reviews for MBNA
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