
Hire qualified management, train in HR processes and do not permit inappropriate behavior.
Upper management ignores problems at the regional and local level. Valid complaints and incomplete process continue to thrive in this environment with no long term solutions offered or reviewed.
Leadership needs updating. Upper management continues to hire inexperienced managers, with aggressive temperament, while providing little training. Company focuses on increasing Yelp review scores and consumer scores to appear more appealing to investors. Focus on internal improvements
Standardize the interview process. Some candidates were vetted with 3 interviews, HR coordinator, GM of market, the owner. Others needed 5-7 interviews. The same three + regional leadership, brand leadership, AGM etc. You are asked the same questions in different ways.