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I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant
Что вам понравилось больше всего в процессе собеседования?
The managers seemed very personable and professional.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The benefits and the friendships I have made with some of my coworkers
Каковы самые лучшие качества в вашей команде?
On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs
Что идёт не так, и как это можно улучшить?
Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini
В чем руководство должно стать лучше?
Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.
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