The team I manage are great, they want to improve the service we offer and they want to be industry beating.
Everyone is calm sportive and is always their to give constructive feedback and advise
I used to wake up looking forward to getting on wth the day. However, these days it gets harder and harder to get out of bed.
Worked there for about 2 years, The job slowly got worse with Anti customer decisions being pushed and staff being overworked and often under trained.