Better staffing, models, and compensation reviews done on a more proactive cycle rather than waiting till the industry changes. Interviews have resulted in subpar candidates until compensation has aligned with the marketplace.

Lead with action plans from executive leadership down that include ways to make the business more satisfying to a customers and client centric focused. Review the goals for alignment between executive leadership teams and only pay out bonuses if teams make their goals collectively.

We need to do a better job of how we manage our time and therefore respect the time of our employees. There is an expectation to stay after hours and work weekends due to poor staffing and capacity models that have not been put in place as part of migration activities