Working Solutions Заявленная компания
Working Solutions, founded in 1996, was the first company to utilize an entire workforce of home-based customer sales and service agents. читать еще
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Training does not fully prepare you. When ever there is an issue all you get from management is a text book answer. On payday the funds do not arrive in your bank account until the end of payday. Bogus "no show" hours are deducted daily which you don't get paid for and count against you.
Каковы самые лучшие качества в вашей команде?
The Resource Agents are very helpful, I will say that much.
Что приносит вам больше всего счастья/радости на работе?
I am most happy with the ability to work at home.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Very professional and they try to keep the moods up of the agents with games.
В чем руководство должно стать лучше?
Personal interaction with agents. More attention to detail when it comes to fixing problems. Text book responses without actually investigating the issue isn't good enough. Paying at the end of the day on payday is completely unacceptable.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
The "no show' hours are the big problem. Their system has a problem tracking when you are logged in and docks hours daily. Those no show hours aren't paid and they decrease adherence scores. I did everything I was told to do to avoid no shows and I still received them in my metrics.
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