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CaptionCall Claimed Company

Helping people with hearing loss, stay socially connected for a longer, happier, healthier life! read more

EMPLOYEE PARTICIPANTS: 99

TOTAL RATINGS: 1045

CEO: Scott Sorensen

CaptionCall Company Culture

CaptionCall Culture

This score is derived from employee ratings & reviews

2.8/5

CaptionCall's Overall Culture is rated D+

Top Rated Culture Dimensions

Environment

B

Gender

B-

Manager

C+

Diversity

C

Meetings

C

CaptionCall CEO

Bottom 10%Bottom 10% of Similar Size Companies

Scott Sorensen

51 /100

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Anonymous Q&A with CaptionCall Employees

Most Recent Q&A

What's the work from home policy like at CaptionCall?

Asked to all employees at CaptionCall

There is no work from home not for captioning agents, mentors, or Team Leads

See 1 More Response

Does CaptionCall drug test or do a background check?

Asked to all employees at CaptionCall

Yes for first hires

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What benefits does CaptionCall provide?

Asked to all employees at CaptionCall

Medical, dental and vision

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How are the healthcare options at CaptionCall?

Asked to all employees at CaptionCall

Not good too much premium and they barely cover a thing

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How can I improve my chances of being hired at CaptionCall?

Asked to all employees at CaptionCall

Practice listening to talk radio and repeat what they say

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Why work for CaptionCall?

Asked to all employees at CaptionCall

Unlike other call centers , at caption call you work for the actual company. Everyone is very kind and your treated with respect. The pay is...

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View All Questions and Answers about CaptionCall

Gender Score How positively women rate their overall experience at CaptionCall

Top

40%

CaptionCall currently ranks in the Top 40% of similarly sized companies

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Diversity Score How positively minorities rate their overall experience at CaptionCall

Bottom

45%

CaptionCall currently ranks in the Bottom 45% of similarly sized companies

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 20%Bottom 20% of Similar Size Companies

-38

eNPS Score

22%	Promoters
18%	Passives
60%	Detractors

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CaptionCall Culture Video

Mission, Vision, & Values

Helping people with hearing loss, stay socially connected for a longer, happier, healthier life!

CaptionCall Culture At a Glance

99 employees at CaptionCall have reviewed CaptionCall across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 99 CaptionCall employees give their leadership a grade of D+, or Bottom 25% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at CaptionCall are mostly dissatisfied with their total compensation at CaptionCall, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CaptionCall are generally satisfied with their team. 99 Participants grade the quality of their coworkers a C. The majority believe the meetings at CaptionCall are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CaptionCall believe the environment at CaptionCall is positive. Most Participants believe the pace of work at CaptionCall is comfortably fast. About 91% of the employees at CaptionCall work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CaptionCall are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

99 employees at CaptionCall have reviewed CaptionCall across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 99 CaptionCall employees give their leadership a grade of D+, or Bottom 25% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.Employees at CaptionCall are mostly dissatisfied with their total compensation at CaptionCall, which includes a combination of pay, stock and equity, and benefits. Overall, employees at CaptionCall are generally satisfied with their team. 99 Participants grade the quality of their coworkers a C. The majority believe the meetings at CaptionCall are effective, and the majority look forward to interacting with their coworkers.The majority of employees at CaptionCall believe the environment at CaptionCall is positive. Most Participants believe the pace of work at CaptionCall is comfortably fast. About 91% of the employees at CaptionCall work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.Overall, the employees at CaptionCall are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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CaptionCall Competitors Video

CaptionCall vs Competitors

1st
Sorenson
77 / 100
2nd
CaptionCall
59 / 100

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Perks & Benefits

Health & Wellness: Dental Insurance; Health Insurance

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