Sorenson vs CaptionCall | Comparably
Comparably
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Sorenson Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
77
TOTAL
RATINGS
2222
CaptionCall Claimed Company
EMPLOYEE
PARTICIPANTS
99
TOTAL
RATINGS
1045

Sorenson vs CaptionCall

Compare Sorenson versus CaptionCall for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 77 employees and customers of Sorenson and 99 employees and customers of CaptionCall.

Sorenson

Sorenson's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sorenson.

CaptionCall

CaptionCall's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CaptionCall.

3.9/5
Product Quality
3/5
3.8/5
Pricing
3.5/5
3.7/5
Customer Service
3.4/5
37
NPS Score
62%Promoters
13%Passive
25%Detractors

Net Promoter Score
Winner by 83

-46
NPS Score
18%Promoters
18%Passive
64%Detractors

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Working at Sorenson vs Working at CaptionCall

Jorge Rodriguez Sorenson's CEO
76 / 100

CEO Rating
Winner by 25%

Scott Sorensen CaptionCall's CEO
Scott Sorensen
51 / 100

CEO Rating

Sorenson

Sorenson doesn't have enough ratings to calculate the Team Culture Ratings.

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CaptionCall

Employees at CaptionCall rate their CEO, Scott Sorensen, 51/100. This score is 25% lower than the scores of Sorenson's CEO, Jorge Rodriguez. Employees in the Customer Support and Communications departments rate Scott Sorensen the highest.

CEO Score 76
CEO Score
CEO Score 51
Overall Culture 77
Overall Culture
Overall Culture 59
25
eNPS
-38
Gender Score 74
Gender Score
Gender Score 70
Diversity Score 79
Diversity Score
Diversity Score 64
Perk And Benefits 78
Perk And Benefits
Perk And Benefits 57
Professional Dev. 70
Professional Dev.
Professional Dev. 59

Overall Culture at Sorenson vs CaptionCall

77
/ 100
Sorenson

Employees at Sorenson rate their Overall Culture a 77/100, with Customer Support and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

59
/ 100
CaptionCall

Employees at CaptionCall rate their Overall Culture a /100, with Customer Support and Communications as the two departments that rate their experience the highest.

  • Sorenson
  • CaptionCall59

Employee Net Promoter Score at Sorenson vs CaptionCall

25
eNPS
Sorenson
39 Promoters 50%
19 Passives 25%
19 Detractors 25%

Employee Net Promoter Score
Winner by 63%

-38
eNPS
CaptionCall
19 Promoters 22%
15 Passives 18%
50 Detractors 60%
  • Sorenson
  • CaptionCall-38

Gender Score at Sorenson vs CaptionCall

74
/ 100
Sorenson

Employees at Sorenson rate their Gender Score a 74/100, with Customer Support and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 4%

70
/ 100
CaptionCall

Employees at CaptionCall rate their Gender Score a /100, with Customer Support and Communications as the two departments that rate their experience the highest.

  • Sorenson74
  • CaptionCall

Diversity Score at Sorenson vs CaptionCall

79
/ 100
Sorenson

Employees at Sorenson rate their Diversity Score a 79/100, with Customer Support and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

64
/ 100
CaptionCall

Employees at CaptionCall rate their Diversity Score a /100, with Customer Support and Communications as the two departments that rate their experience the highest.

  • Sorenson79
  • CaptionCall

Perk and Benefits Score at Sorenson vs CaptionCall

78
/ 100
Sorenson

Employees at Sorenson rate their Perk and Benefits Score a 78/100, with Customer Support and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

57
/ 100
CaptionCall

Employees at CaptionCall rate their Perk and Benefits Score a /100, with Communications and Customer Support as the two departments that rate their experience the highest.

  • Sorenson
  • CaptionCall57

Professional Development Score at Sorenson vs CaptionCall

70
/ 100
Sorenson

Employees at Sorenson rate their Professional Development Score a 70/100, with Customer Support and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

59
/ 100
CaptionCall

Employees at CaptionCall rate their Professional Development Score a /100.

  • Sorenson70
  • CaptionCall

Leadership Culture Ratings vs CaptionCall

Sorenson
80 / 100

Leadership Culture Ratings vs CaptionCall
Winner by 22%

CaptionCall
58 / 100

Sorenson rates % higher than CaptionCall on Leadership Culture Ratings vs CaptionCall Ratings based on looking at 835 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

  • Sorenson
  • CaptionCall58

Compensation Culture Ratings vs CaptionCall

Sorenson
79 / 100

Compensation Culture Ratings vs CaptionCall
Winner by 28%

CaptionCall
51 / 100

Sorenson rates % higher than CaptionCall on Compensation Culture Ratings vs CaptionCall Ratings based on looking at 308 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Sorenson
  • CaptionCall51

Team Culture Ratings vs CaptionCall

Sorenson
88 / 100

Team Culture Ratings vs CaptionCall
Winner by 22%

CaptionCall
66 / 100

Sorenson rates % higher than CaptionCall on Team Culture Ratings vs CaptionCall Ratings based on looking at 289 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

  • Sorenson
  • CaptionCall66

Environment Culture Ratings vs CaptionCall

Sorenson
78 / 100

Environment Culture Ratings vs CaptionCall
Winner by 7%

CaptionCall
71 / 100

Sorenson rates % higher than CaptionCall on Environment Culture Ratings vs CaptionCall Ratings based on looking at 520 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

  • Sorenson
  • CaptionCall71

Sentiment Culture Ratings vs CaptionCall

Sorenson
78 / 100

Sentiment Culture Ratings vs CaptionCall
Winner by 21%

CaptionCall
57 / 100

Sorenson rates % higher than CaptionCall on Sentiment Culture Ratings vs CaptionCall Ratings based on looking at 407 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

  • Sorenson
  • CaptionCall57

See how Sorenson compares to its competitors