-38
eNPS Score
Q&A With CaptionCall Employees
At CaptionCall we care deeply about our employees and we provide a generous, comprehensive benefits package. Benefits begin quickly after the date of employment and many benefits are extended to spouses, domestic partners and qualified dependents. Benefits include medical and health, work/life balance and financial benefits and more.
How employees describe working at CaptionCall
I absolutely love my job and until recently would have recommended this job to others but i scratch my head at decisions being made by Senior Leadership at our Company. We seem to be shrinking instead of growing and it seems senseless.
Zoom meetings...they are fun and informative
Dental and 401k are decent.
I am happiest knowing I am helping facilitate our mission.
Forced volun-madatory hours during the height of the pandemic, no overtime pay or sick leave for those affected, WOH options limited to those they couldn't afford to lose
Q&A With CaptionCall Employees
IDX: 0 TOT: 13
What's the work from home policy like at CaptionCall?
There is no work from home not for captioning agents, mentors, or Team Leads
Working from home is currently not an option for Captioning Agents; however, I cannot speak for management positions within the company.
Does CaptionCall drug test or do a background check?
Yes for first hires
What benefits does CaptionCall provide?
Medical, dental and vision
How are the healthcare options at CaptionCall?
Not good too much premium and they barely cover a thing
How can I improve my chances of being hired at CaptionCall?
Practice listening to talk radio and repeat what they say
Why work for CaptionCall?
Unlike other call centers , at caption call you work for the actual company. Everyone is very kind and your treated with respect. The pay is decent , it's an easy job and your helping hard of hearing clients..no typing hardly ever. If you ever need a day off it's easy to do with the employee trade board, you can trade your shift or just give it away with all the centers.
BE THE FIRST TO ANSWER
I need a a verification of employment letter. Can you please email it to me. My name is Makenzie l schreur I was recently employed and got locked out. So I’m thinking I’m no longer employed. My ss no is 605-41-6035 my email is [email protected]
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I’m seeing jobs opened for caption call installers and trainers. But in no job description do I find any listing of benefits available for the positions. What benefits does this company offer?
What do employees at CaptionCall think about their benefits?
CaptionCall employees rate their overall benefits a D+ and most of them think the perks are Neutral. 52% of CaptionCall employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at CaptionCall?
50% of the same employees also feel like CaptionCall is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at CaptionCall.
How are the managers at CaptionCall?
CaptionCall employees rate their manager a C+ or 66/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at CaptionCall?
CaptionCall employees rates their pay and overall compensation a D or 51/100. 43% of employees believe they are paid fairly and 25% of employees get raises every year.
Curious about what work's like at CaptionCall?
Anonymously Ask CaptionCall Employees Any Question
Should I work at CaptionCall?
22% of CaptionCall employees would encourage their friends to become coworkers, whereas 18% are neutral and 60% would not recommend working at CaptionCall to their friends.
| 22% | Promoters |
|---|---|
| 18% | Passive |
| 60% | Detractors |
