Ally Financial Inc. – bad bad bad customer service. I have been trying to get a withdrawal from my account for 3 weeks and they cant figure it out. It takes hours of chat time and hold time to get through.

Ally Financial Inc. is a automotive financial services company powered by a top direct banking franchise. read more

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bad bad bad customer service. I have been trying to get a withdrawal from my account for 3 weeks and they cant figure it out. It takes hours of chat time and hold time to get through.

What would you improve about your company's interview process?

Standardize it, at least within departments - every hiring manager does it differently.

Why do you feel undervalued and what would make you feel better about your compensation?

More money and being more appreciated

What is the best part about your compensation package?

Great 401 k program! Never seen a better one.

What does the leadership team need to get better at?

immature and partial leadership team in all new divisions

What makes you most happy at work?

Being challenged and always finding solutions

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