Customer Contact Services is a provider of call center, answering service solutions. read more

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 122

CEO: Erik O' Borsky

Customer Contact Services Company Culture

Customer Contact Services Culture

This score is derived from employee ratings & reviews

2.6/5

Customer Contact Services' Overall Culture is rated D

Top Rated Culture Dimensions

Manager

Executive Team

C-

Leadership

C-

eNPS

C-

Work Culture

C-

Customer Contact Services CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Erik O' Borsky

56 /100

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Gender Score How positively women rate their overall experience at Customer Contact Services

N/A

Diversity Score How positively minorities rate their overall experience at Customer Contact Services

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

-20

eNPS Score

40%	Promoters
0%	Passives
60%	Detractors

Customer Contact Services Culture Video

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Customer Contact Services Culture At a Glance

Overall, the 7 Customer Contact Services employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Customer Contact Services are mostly dissatisfied with their total compensation at Customer Contact Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Customer Contact Services are generally satisfied with their team. 7 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Customer Contact Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Customer Contact Services believe the environment at Customer Contact Services is positive. Most Participants believe the pace of work at Customer Contact Services is moderate. About 75% of the employees at Customer Contact Services work 8 hours or less.

Overall, the employees at Customer Contact Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

7 employees at Customer Contact Services have reviewed Customer Contact Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 23 days ago. Overall, the 7 Customer Contact Services employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Customer Contact Services are mostly dissatisfied with their total compensation at Customer Contact Services, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Customer Contact Services are generally satisfied with their team. 7 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Customer Contact Services are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Customer Contact Services believe the environment at Customer Contact Services is positive. Most Participants believe the pace of work at Customer Contact Services is moderate. About 75% of the employees at Customer Contact Services work 8 hours or less.Overall, the employees at Customer Contact Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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