Dollarama Company Culture

Culture Score

This score is derived from employee ratings & reviews
2.9/5
Dollarama's Overall Culture is rated C-

Top Rated Culture Dimensions

CEO Score

Bottom 40%Bottom 40% of Similar Size Companies
 Dollarama's CEO
65 /100

Dollarama Mission, Vision & Values

No
100%
Are your company's goals clear, and are you invested in them?

Mission Statement

Dollarama aims to provide customers with a consistent shopping experience and compelling value, offering a broad assortment of general merchandise, consumables and seasonal items.

Vision Statement

To become a household name and shopping destination for Canadians from coast to coast.

Values

  • Customer oriented
  • Compelling value
  • High quality

Dollarama Culture At a Glance

15 employees at Dollarama have reviewed Dollarama across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 15 Dollarama employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Dollarama are mostly dissatisfied with their total compensation at Dollarama, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Dollarama are not very pleased with their team. 15 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Dollarama are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Dollarama believe the environment at Dollarama is positive. Most Participants believe the pace of work at Dollarama is extremely fast. About 83% of the employees at Dollarama work 8 hours or less.

Overall, the employees at Dollarama are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
5805 Royalmount Avenue, Montreal
H4P 0A1
Website
www.dollarama.com
Founded
1992

Dollarama Employee Reviews

Positive Reviews
63%
63%
37%
Constructive Feedback
37%

Positive Reviews from Employees

What is most positive about the culture and environment at your company?

We don't need to talk shit because we can directly address one another

What are some of the best things about your team?

We're friendly and support one another

What did you like most about the interview process?

Simplistic two to three questions

Constructive Feedback from Employees

What's going wrong and how can it be improved?

Very poor customer service. Customers need help and should have the choice of going to the cash

Why do you feel undervalued and what would make you feel better about your compensation?

We are paid minimum wage to make sure poor people don't get food they can't afford even though we sell the cheapest "food" around.

What does the leadership team need to get better at?

to talk to the employees and respect them. they work hard and manager don't appreciate

Let Dollarama Know You Want To Work There

Tell Dollarama you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Dollarama the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Bottom
20%

Leadership Score

In the Bottom 20% of similar sized companies

Trending upThis category score has been trending up % since last month
39
out of 100
Executive rating?
65
out of 100
CEO rating?
51
out of 100
Manager rating?
Bottom
25%

Compensation Score

In the Bottom 25% of similar sized companies

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Bottom
20%

Team Score

In the Bottom 20% of similar sized companies

Trending upThis category score has been trending up % since last month
Coworker interaction?
77
out of 100
Quality of coworkers?
Top
10%

Environment Score

In the Top 10% of similar sized companies

Trending upThis category score has been trending up % since last month
7 or less
50%
8
33%
10
17%
12
0%
More than 12
0%
Work hours per day?
Extremely fast
50%
Comfortably fast
17%
Moderate
33%
A bit slow
0%
Bureaucratic
0%
Pace at work?
Positive
50%
Negative
50%
Positive work environment?
Bottom
35%

Outlook Score

In the Bottom 35% of similar sized companies

Trending upThis category score has been trending up % since last month
50
out of 100
Future outlook?
Fantastic
33%
Good
50%
Neutral
0%
Bad
0%
Terrible
17%
Customer perception?
Excited going to work?

Gender Score How positively women rate their overall experience at Dollarama

N/A

Diversity Score How positively minorities rate their overall experience at Dollarama

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies
-23
eNPS Score
23%Promoters
31%Passives
46%Detractors

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance

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