Dollarama Company Culture
Dollarama Culture
This score is derived from employee ratings & reviews3.0/5
Dollarama's Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
A+CEO Rating
CRetention
COutlook
CWork Culture
CDollarama CEO
Bottom 45%Bottom 45% of Similar Size Companies
67 /100
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Diversity at Dollarama
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Dollarama
N/A
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Anonymously Rate Your Experience & Make Work BetterDollarama eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies
Recommend to a Friend?
-20
Dollarama employees are -20% more likely to recommend Dollarama as a great place to work
| 31% | Promoters |
|---|---|
| 18% | Passives |
| 51% | Detractors |
Working at Dollarama
Working at Dollarama is rated below average by 98 employees, across various culture dimensions. Dollarama employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Dollarama’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at Dollarama was rated by employees.
Overall Company Culture at Dollarama
C-
Overall Company Culture at Dollarama is rated C-
Last updated 22 days ago
Bottom
35%
Dollarama ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDollarama Employee Reviews
Out of 43 Dollarama employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Dollarama improve their work culture.
| Positive Reviews | 71% |
|---|---|
| Constructive Feedback | 29% |
Positive Reviews From Dollarama Employees
- What makes you most happy at work?Interacting with customers, I am isolated, verbally bullied, sabotaged, overworked and got statement from one of the newly joined management team lady, called gg, those who put their complaints never got promotions, and especially gg, Jocelyn and vishal they are creating damages In the company.
- What are some of the best things about your team?Some of the collegues were wonderful to work with, they helped you if you were confused and you worked as a team with certain people, some lf the workers made sure that you could succeed
- What did you like most about the interview process?My interview process was different, they now have online hiring for entry level positions.
Constructive Feedback From Dollarama Employees
- What does the leadership team need to get better at?Better communication, more open-minded, more respect for other staff and constructive critism so the team has a better chance of learning instead of fearing what was going to happen
- Why do you feel undervalued and what would make you feel better about your compensation?Employees just have to do what they are told and have no opinions. Get work done fast fast fast. Dollarama has a set way of doing things and can’t deviate from that even if it does not work for the store you work in. They are all different size wise and layout and no consideration is given for tha
- What's going wrong and how can it be improved?Very poor customer service. Customers need help and should have the choice of going to the cash
Dollarama Company Information
Dollarama Mission, Vision & Values
Dollarama Mission Statement
Dollarama aims to provide customers with a consistent shopping experience and compelling value, offering a broad assortment of general merchandise, consumables and seasonal items.
Dollarama Vision Statement
To become a household name and shopping destination for Canadians from coast to coast.
Dollarama Values
- Customer oriented
- Compelling value
- High quality
| Headquarter | 5805 Royalmount Avenue, Montreal H4P 0A1 |
|---|---|
| Website | www.dollarama.com |
| Founding Date | 1992 |
| Tel | 7 |
| Company Status | Private |
Dollarama Competitors
Dollarama competitors include Walmart, Dollar Tree, and Canadian Tire. Dollarama ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Dollarama compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Dollarama Employees
Dollarama has 18300 employees. 98 employees at Dollarama have reviewed Dollarama across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 22 days ago.
Overall, the 98 Dollarama employees give their leadership a grade of C-, or Bottom 35% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Dollarama are mostly dissatisfied with their total compensation at Dollarama, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Dollarama are not very pleased with their team. 98 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Dollarama are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Dollarama believe the environment at Dollarama is positive. Most Participants believe the pace of work at Dollarama is extremely fast. About 91% of the employees at Dollarama work 8 hours or less.
Overall, the employees at Dollarama are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Dollarama - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Dollarama KPIs and OKRs
At this moment no Dollarama employees have provided insight into whether or not they clearly understand Dollarama's KPIs and OKRs.
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Dollarama Salaries
How much does Dollarama pay?
How much do people at Dollarama get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dollarama is $132,596, or $63 per hour, while the estimated median salary is $130,256, or $62 per hour.
At Dollarama, the highest paid job is a Director of Sales at $227,062 annually and the lowest is a Receptionist at $38,369 annually. Average Dollarama salaries by department include: Customer Support at $68,535, Sales at $144,841, Engineering at $142,738, and Design at $115,759. Half of Dollarama salaries are above $130,256.
29 employees at Dollarama rank their Compensation in the Bottom 10% of similar sized companies (based on 86 ratings) while 28 employees at Dollarama rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 28 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $97k | $97k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $185k | $185k | 50th Percentile |
67th Percentile $240k | $240k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
$132,596*
Average Compensation
$130,256*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Dollarama Salaries by Department
Diversity & Inclusion at Dollarama
The Diversity score provides insights into how diverse employees feel and rate their work experience at Dollarama across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Dollarama Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Dollarama PTO
Dollarama's PTO and Vacation policy typically gives unlimited days off a year. Dollarama's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Dollarama Careers
Dollarama Jobs
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Frequently Asked Questions regarding Dollarama
What is Dollarama address?
Dollarama location is at 5805 Royalmount Avenue, Montreal
What is Dollarama eNPS?
The eNPS for Dollarama is -20
What is the salary for Recruiter in Dollarama?
Recruiter average salary in the US is 102k
What are the salaries in the Customer Support in Dollarama?
The average salaries for Customer Support in Dollarama is 69k
How many employees work in Dollarama?
Dollarama has 18300 employees
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