First Cash Financial Services Culture | Comparably
Comparably
Competitors:Cash AmericaDFC Global CorpEZCORP
First Cash Financial Services
First Cash Financial Services is a provider of specialty consumer financial services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
477
Updated on: January 22, 2026

First Cash Financial Services Company Culture

First Cash Financial Services Culture

This score is derived from employee ratings & reviews
2.4/5
First Cash Financial Services' Overall Culture is rated D-

Top Rated Culture Dimensions

eNPS
C
Office Culture
C-
Team
C-
Environment
D+
Outlook
D+

First Cash Financial Services CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Rick Wessel First Cash Financial Services' CEO
Rick Wessel
52 /100
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A Day in the Life
A Day in the Life
First Cash Financial Services employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at First Cash Financial Services report the work pace is moderate
Work Pace
A Day in the Life
81% of First Cash Financial Services employees look forward to interacting with their team every day
Coworkers
A Day in the Life
First Cash Financial Services employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of First Cash Financial Services employees call their work environment positive
Environment

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H1B Visa

In 2019, First Cash Financial Services applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at First Cash Financial Services

Bottom
10%

First Cash Financial Services currently ranks in the Bottom 10% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at First Cash Financial Services

Bottom
5%

First Cash Financial Services currently ranks in the Bottom 5% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
-15
eNPS Score
38%Promoters
9%Passives
53%Detractors
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First Cash Financial Services Culture Video

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First Cash Financial Services Culture At a Glance

39 employees at First Cash Financial Services have reviewed First Cash Financial Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 39 First Cash Financial Services employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First Cash Financial Services are mostly dissatisfied with their total compensation at First Cash Financial Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First Cash Financial Services are generally satisfied with their team. 39 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at First Cash Financial Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First Cash Financial Services believe the environment at First Cash Financial Services is positive. Most Participants believe the pace of work at First Cash Financial Services is moderate. About 34% of the employees at First Cash Financial Services work 8 hours or less.

Overall, the employees at First Cash Financial Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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First Cash Financial Services Competitors Video

First Cash Financial Services vs Competitors

  1. 1st
    Cash America
    59 / 100
  2. 2nd
    DFC Global Corp
    59 / 100
  3. 3rd
    First Cash Financial Services
    54 / 100
  4. 4th
    EZCORP
    52 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Paid Time Off
PTO / Vacation Policy
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