Cash America

EMPLOYEE PARTICIPANTS: 153

TOTAL RATINGS: 1043

First Cash Financial Services

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 477

Cash America vs First Cash Financial Services

Compare Cash America versus First Cash Financial Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 153 employees and customers of Cash America and 39 employees and customers of First Cash Financial Services.

Cash America

Cash America's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cash America.

First Cash Financial Services

First Cash Financial Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Cash Financial Services.

1.5/5

Product Quality

3/5

1.5/5

Pricing

2/5

1.5/5

Customer Service

2.1/5

-74

NPS Score

12%	Promoters
2%	Passive
86%	Detractors

-66

NPS Score

17%	Promoters
0%	Passive
83%	Detractors

Net Promoter Score
Winner by 8

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See how First Cash Financial Services compares to its competitors

Working at Cash America vs Working at First Cash Financial Services

62 / 100

CEO Rating
Winner by 10%

Rick Wessel

52 / 100

CEO Rating

Cash America

Cash America doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

First Cash Financial Services

Employees at First Cash Financial Services rate their CEO, Rick Wessel, 52/100. This score is 10% lower than the scores of Cash America's CEO, Larry Scott. Employees in the Operations and Sales departments rate Rick Wessel the highest.

CEO Score 62

CEO Score

CEO Score 52

Overall Culture 59

Overall Culture

Overall Culture 54

-25

eNPS

-15

Gender Score 58

Gender Score

Gender Score 51

Diversity Score 57

Diversity Score

Diversity Score 42

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 56

Professional Dev. N/A

Professional Dev.

Professional Dev. 35

Overall Culture at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Overall Culture a 59/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Overall Culture a /100, with Sales and Operations as the two departments that rate their experience the highest.

Cash America59
First Cash Financial Services

Employee Net Promoter Score at Cash America vs First Cash Financial Services

-25

eNPS

Cash America

38 Promoters 31%

16 Passives 13%

69 Detractors 56%

-15

eNPS

First Cash Financial Services

13 Promoters 38%

3 Passives 9%

18 Detractors 53%

Employee Net Promoter Score
Winner by %

Cash America-26
First Cash Financial Services

Gender Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Gender Score a 58/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Cash America57
First Cash Financial Services

Diversity Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Diversity Score a 57/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 15%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Cash America57
First Cash Financial Services

Perk and Benefits Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Perk and Benefits Score a 59/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Cash America59
First Cash Financial Services

Professional Development Score at Cash America vs First Cash Financial Services

Not enough ratings

Cash America

Cash America doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First Cash Financial Services

Employees at First Cash Financial Services rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

First Cash Financial Services29

Leadership Culture Ratings vs First Cash Financial Services

Cash America

59 / 100

Leadership Culture Ratings vs First Cash Financial Services
Winner by 9%

First Cash Financial Services

50 / 100

Cash America rates % higher than First Cash Financial Services on Leadership Culture Ratings vs First Cash Financial Services Ratings based on looking at 350 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you feel comfortable giving your boss negative feedback?".

Cash America59
First Cash Financial Services

Compensation Culture Ratings vs First Cash Financial Services

Cash America

54 / 100

Compensation Culture Ratings vs First Cash Financial Services
Winner by 5%

First Cash Financial Services

49 / 100

Cash America rates % higher than First Cash Financial Services on Compensation Culture Ratings vs First Cash Financial Services Ratings based on looking at 225 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Cash America53
First Cash Financial Services

Team Culture Ratings vs First Cash Financial Services

Cash America

60 / 100

First Cash Financial Services

65 / 100

Cash America rates % lower than First Cash Financial Services on Team Culture Ratings vs First Cash Financial Services Ratings based on looking at 184 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Cash America60
First Cash Financial Services

Environment Culture Ratings vs First Cash Financial Services

Cash America

63 / 100

Environment Culture Ratings vs First Cash Financial Services
Winner by 1%

First Cash Financial Services

62 / 100

Cash America rates % higher than First Cash Financial Services on Environment Culture Ratings vs First Cash Financial Services Ratings based on looking at 176 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Cash America63
First Cash Financial Services

Sentiment Culture Ratings vs First Cash Financial Services

Cash America

61 / 100

Sentiment Culture Ratings vs First Cash Financial Services
Winner by 2%

First Cash Financial Services

59 / 100

Cash America rates % higher than First Cash Financial Services on Sentiment Culture Ratings vs First Cash Financial Services Ratings based on looking at 291 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Cash America61
First Cash Financial Services