Cash America

EMPLOYEE PARTICIPANTS: 172

TOTAL RATINGS: 1138

First Cash Financial Services

EMPLOYEE PARTICIPANTS: 42

TOTAL RATINGS: 491

Cash America vs First Cash Financial Services

Compare Cash America versus First Cash Financial Services for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 172 employees and customers of Cash America and 42 employees and customers of First Cash Financial Services.

Cash America

Cash America's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cash America.

First Cash Financial Services

First Cash Financial Services's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Cash Financial Services.

1.5/5

Product Quality

3/5

1.5/5

Pricing

2/5

1.5/5

Customer Service

2.1/5

-75

NPS Score

12%	Promoters
1%	Passive
87%	Detractors

-66

NPS Score

17%	Promoters
0%	Passive
83%	Detractors

Net Promoter Score
Winner by 9

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See how First Cash Financial Services compares to its competitors

Working at Cash America vs Working at First Cash Financial Services

62 / 100

CEO Rating
Winner by 10%

Rick Wessel

52 / 100

CEO Rating

Cash America

Cash America doesn't have enough ratings to calculate the Team Culture Ratings.

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First Cash Financial Services

Employees at First Cash Financial Services rate their CEO, Rick Wessel, 52/100. This score is 10% lower than the scores of Cash America's CEO, Larry Scott. Employees in the Operations and Sales departments rate Rick Wessel the highest.

CEO Score 62

CEO Score

CEO Score 52

Overall Culture 59

Overall Culture

Overall Culture 54

-30

eNPS

-14

Gender Score 55

Gender Score

Gender Score 51

Diversity Score 55

Diversity Score

Diversity Score 42

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 54

Professional Dev. 60

Professional Dev.

Professional Dev. 35

Overall Culture at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Overall Culture a 59/100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Overall Culture a /100, with Sales and Operations as the two departments that rate their experience the highest.

Cash America
First Cash Financial Services54

Employee Net Promoter Score at Cash America vs First Cash Financial Services

-30

eNPS

Cash America

39 Promoters 28%

19 Passives 14%

80 Detractors 58%

-14

eNPS

First Cash Financial Services

14 Promoters 39%

3 Passives 8%

19 Detractors 53%

Employee Net Promoter Score
Winner by %

Cash America
First Cash Financial Services-15

Gender Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Gender Score a 55/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 4%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

Cash America55
First Cash Financial Services

Diversity Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Diversity Score a 55/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 13%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Cash America55
First Cash Financial Services

Perk and Benefits Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Perk and Benefits Score a 59/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Perk and Benefits Score a /100, with Sales as the department that rate their experience the highest.

Cash America59
First Cash Financial Services53

Professional Development Score at Cash America vs First Cash Financial Services

/ 100

Cash America

Employees at Cash America rate their Professional Development Score a 60/100.

Professional Development Score
Winner by 25%

/ 100

First Cash Financial Services

Employees at First Cash Financial Services rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Cash America58
First Cash Financial Services

Leadership Culture Ratings vs First Cash Financial Services

Cash America

59 / 100

Leadership Culture Ratings vs First Cash Financial Services
Winner by 9%

First Cash Financial Services

50 / 100

Cash America rates % higher than First Cash Financial Services on Leadership Culture Ratings vs First Cash Financial Services Ratings based on looking at 379 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you approve of the job your executive team is doing at your company?".

Cash America
First Cash Financial Services49

Compensation Culture Ratings vs First Cash Financial Services

Cash America

53 / 100

Compensation Culture Ratings vs First Cash Financial Services
Winner by 5%

First Cash Financial Services

48 / 100

Cash America rates % higher than First Cash Financial Services on Compensation Culture Ratings vs First Cash Financial Services Ratings based on looking at 241 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

Cash America53
First Cash Financial Services47

Team Culture Ratings vs First Cash Financial Services

Cash America

61 / 100

First Cash Financial Services

62 / 100

Cash America rates % lower than First Cash Financial Services on Team Culture Ratings vs First Cash Financial Services Ratings based on looking at 198 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

Cash America61
First Cash Financial Services62

Environment Culture Ratings vs First Cash Financial Services

Cash America

62 / 100

First Cash Financial Services

62 / 100

Tied

Cash America tied with First Cash Financial Services on Environment Culture Ratings vs First Cash Financial Services Ratings based on looking at 179 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

Cash America62
First Cash Financial Services

Sentiment Culture Ratings vs First Cash Financial Services

Cash America

60 / 100

First Cash Financial Services

60 / 100

Tied

Cash America tied with First Cash Financial Services on Sentiment Culture Ratings vs First Cash Financial Services Ratings based on looking at 315 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Cash America
First Cash Financial Services59