Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
I truly love working at Forethought. We work really hard and it is not a walk in the park - this company is not for you if you're looking for a typical 9-5. We are a startup and committed to winning big so it does require going the extra mile in your day-to-day and advancing your career
What did you like most about the interview process?
How my boss made me feel
What is the best part about your compensation package?
For a startup, we have really great health care benefits.
What is most positive about the culture and environment at your company?
Each department is held accountable to clear metrics and outcomes. We all want to win, together. We have one another's back. We embrace failing fast and discussing them as a company. We can also be very honest about how we feel as employees and people at Forethought.
What makes you most happy at work?
We're a startup and things are not perfect or streamlined, but we're moving the needle as a company in our product, in our sales outcomes, and in our services team each day. It's incredible to see how far we've come and I feel challenged everyday but motivated to get better.
What are some of the best things about your team?
We have lofty goals as a company, as a team, and as individuals, but there is clear direction on what needs to be achieved and I'm never left with a lack of clarity. I genuinely like my co-workers and consider some already close friends (even though we're remote due to covid).
What do you like best about the leadership team?
The leadership team genuinely cares about me as a person, as well as, how I perform in my current role and how I develop in order to promote and advance my career. They have my best interest in mind while also ensuring I'm held accountable to do my job well and advance in my role.
Other Employee Reviews for Forethought
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