Forethought Leadership Employee Reviews | Comparably
Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
109
TOTAL
RATINGS
2747

Forethought Leadership Employee Reviews

What do you like best about the leadership team?

Very transparent and make quick decisions

Review from Customer Success Dept

Work-life balance. Leading by example.

Review from Customer Success Dept

They carry themselves and communicate to the company with honesty & transparency

Review from Sales Dept

Clear vision and support for the resources

Review from Engineering Dept

Very approachable with a good mix of success driven but employee focused.

Review from Sales Dept

High tempo, hands-on approach. When it comes to my department, leadership has a solid understanding of what's needed.

Review from Engineering Dept

The leadership team is open and transparent about direction and business decisions. They're very people first and it's clear they care about not just the company, but the employees as well.

Review from Engineering Dept

super transparent about the company's status

Review from Engineering Dept

Inspiring, innovative, and effective. Sets industry standards.

Review from Engineering Dept

The leadership team cares about you and takes time to help you reach your career goals.

Review from Engineering Dept

transparency, quick execution and care about employees

Review from Engineering Dept

It is abundantly clear that my leadership team knows me and cares about me and my career growth

Review from Customer Success Dept

The founders' hands-on approach, from personally engaging with customers to negotiating deals and shaping product strategy, is inspiring. Their deep immersion in the customer support industry ensures that our products are tailored to meet the specific needs of our clients.

Review from Engineering Dept

The flexibility in the development of AI projects that are all aligned with the company's overall objectives.

Review from Engineering Dept

The vision is clear, they are transparent in their execution, and are able to keep us motivated and executing in a bleak macro environment

Review from Engineering Dept

I work with Sami (CTO) every day and most admire his intelligence, humility, hard work, stress tolerance, and willpower.

Review from Engineering Dept

They're passionate leaders who care about the success of not only the company, but also each employee.

Review from Engineering Dept

They work extremely hard, are very transparent, and are all focused on winning, no personal egos

Review from Engineering Dept

Pivot when and as needed

Review from Sales Dept

Not afraid to optimize for the long run

Review from Engineering Dept

What does the leadership team need to get better at?

For some it is involvement, for others it is strategy & comms. It is a shame that we lost some great people on the IC level this past year b/c executive blaming and gaslighting them and PIPing them. Also funny how other PIPs were lifted immediately after some people quite. . . anxiety 4 wht reason?

Review from Customer Success Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Forethought Leadership the Highest

  • Experience - Entry Level
    +4%
  • Department - Engineering
    +3%
  • Ethnicity - Asian or Pacific Islander
    +3%

Rated Forethought Leadership the Lowest

  • Department - Customer Success
    -8%
  • Gender - Female
    -3%
  • Experience - 1 to 3 Years
    -2%
×
Rate your company