Forethought Interviews Employee Reviews | Comparably
Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
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EMPLOYEE
PARTICIPANTS
109
TOTAL
RATINGS
2747

Forethought Interviews Employee Reviews

What did you like most about the interview process?

I got to meet a number of different people.

I got to meet the people I'd be working with and had clarity regarding what my role would be.

Interviewing at Forethought was quick and easy.

The recruiter was helpful in setting expectations so that I could prepare for my interviews.

Review from Sales Dept

The video interview. talking with Dan our president.

Review from Sales Dept

I liked how they wanted to give you a fair shot and let you try over if you felt like it was bad take.

Review from Sales Dept

The interview process was rigorous and intense, but everything had a purpose. I was actually hired for a different position than what I had applied for (and didn't know was even an open position) because they tested my skills and discovered a more perfect fit for me in the organization.

Review from Customer Success Dept

It moved fairly quickly for me

Review from Sales Dept

I like that they make it very objective. You're rated on certain things so it takes the emotion out of interviewing. You can't just hire someone because you like them, they have to be a good fit for the role.

Review from Sales Dept

Very quick interview process with interviewers who you could tell spent the time to look at my background.

Purpose of each segment of the interview process was clear

It was very fast and I was notified at every step of the way

Review from Engineering Dept

I liked that I got to meet different team members, and that I was shown a full product demo.

Review from Engineering Dept

How my boss made me feel

Review from Sales Dept

The sales interview process is very strategic the way it is conducted. We are looking for All-Star players and the process is designed to pick those out. So far, it has done a fantastic job and each new hire levels up the team that much more!

Review from Sales Dept

Very thorough but with effort to make it low stress.

Review from Customer Success Dept

very fast and met with the CEO

Transparency! They explained exactly what the job was and how it would work and that is what it has been like

Review from Sales Dept

I was able to meet with and engage the leadership team.

Actual coding goals that can either be met or not

Review from Engineering Dept

What would you improve about your company's interview process?

Interviewing here is no joke. Dan has some questions I have never heard of, and I have had friends who I thought were amazing get turned down. That said, they must be doing something right because almost everyone here is very impressive and excellent at their job.

Review from Sales Dept

Quicker Response times are needed for Niche Roles.

Took a very long time to get back to me after the final interview and came in much lower on compensation than expected. Had to haggle to bring things up, which makes you feel less worthy to get your job done.

Review from Sales Dept

We can improve our internal training on best practices for interviewing, so all interviewers are aligned with Forethought's desire to have a positive candidate experience.

Getting on the same page as management if you are conducting interviews.

Review from Sales Dept

Review Sentiment at Forethought

98
98%
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