A-
81/100
Forethought Claimed Company
Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more
Forethought Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Most people are open to listen and adjust current procedure and we all have a mindset of improving and prioritizing the best option. Similarly we are all very generous with our time for one another
Review from Customer Success Dept
Autonomy and trust. There is no micro-management. You are hired to do a job and if it's done to expectations and you are excelling at the role, you have complete autonomy in your work environment.
Review from Customer Success Dept
Transparency in terms of the financial direction of the company.
Review from Customer Success Dept
there is a great balance between "we move fast and break things" and "be there for your family"
Review from Sales Dept
The people have a shared drive
Review from Sales Dept
delegating works to people and free to speak out concerns
Review from Engineering Dept
We collectively ensure that the quality bar remains high and execute our tasks with precision. Additionally, our strong bond fosters a familial atmosphere where collaboration flourishes, making work enjoyable and productive. We're delivering excellence while supporting each others like family.
Review from Engineering Dept
Same as before, i love the combintation of low-ego + drive to win. Everyone is passionate, but in a good way. You can debate with your teammates, but still go out and do karaoke after!
The balance between the pace of building a compelling startup with the intent to support and care about the team.
Everyone wants to win and can count on everyone around them
Review from Engineering Dept
Focus on customers and solving problems, high sense of urgency and achievement
Review from Engineering Dept
We do not do macro management, we trust each other, and we have unlimited pto.
Review from Engineering Dept
The culture is heavy on bias for action and execution
Review from Engineering Dept
Always encourage to try new things and the goals to deliver better product.
Review from Engineering Dept
1. Inclusive and Diverse 2. Recognition and Rewards
Review from Engineering Dept
Everyone is very friendly and optimistic.
Review from Engineering Dept
Teams are always willing to work together
Review from Sales Dept
The most positive aspect of the culture and environment at our company is the spirit of embracing AI technology in conjunction with customer support to stay at the forefront of AI advancements. This focus creates an amazing atmosphere where innovation and customer satisfaction are central, driving u
Review from Engineering Dept
- Unlimited time off - Worked with people from all over the world - Happy people -> great quality of results
Review from Engineering Dept
The openness of feedback and clear lines of communication.
Review from Engineering Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Forethought yet.
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